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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

I like it

5
The card is coming very fast . You can withdraw with no charge Reviewed on: 7th February 2020

Reliable. Quick administratoin.

5
Up to date information. It is easy to use online banking. Reviewed on: 7th February 2020

Extremely simple

5
Brilliant customer service and great overall experience Reviewed on: 7th February 2020

Fast easy recommended

5
Whell its very easy to use and fast Reviewed on: 7th February 2020

Slow payments

1
Being a member is of multiple banks I’ve found monese to be by far the slowest at processing payments/bank transfers. Of 5 banks that I use this is the only one that the money doesn’t appear in the account at the other end immediately Reviewed on: 7th February 2020

Top bank account

5
Excellent bank APP, very flexible and simple to use. Recommended. Reviewed on: 7th February 2020

Super

5
Awesome,frendly and helpfull .Thanks Reviewed on: 7th February 2020

Excellent

5
Very easy, useful and simple! I love it!!! Reviewed on: 7th February 2020

Best of the bests!

5
Love it,easy to use,works everywhere!My favorite! Reviewed on: 7th February 2020

Brilliant

5
Easy online banking and card used everywhere Reviewed on: 7th February 2020