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Monese: Money Account reviews

Name: Money Account
Rating: 4.7 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Avoid this service at all costs.

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025

Best banking experience i've ever had.

In the past, I've had many problems with my banks, applications, contact forms. After moving to the UK I was afraid it might get even worse, as I heard many stories about how complicated it is to set up a bank account. But thanks to Monese, I managed to do it in no time, without any expenses or paperwork. The account is working great, the app is simple yet very well organized. I highly recommend the Monese account to everyone! Reviewed on: 7th February 2020

Reply from Monese Hi Maksymilian - thanks a lot for your lovely review, we're really glad to hear we were able to help! Good luck on your new journey! Response date: 10th February 2020

Excellent, I love it!

Every transaction has worked a treat. I have nothing but praise for the choice I have made. In the process of opening a joint account with my wife. Reviewed on: 7th February 2020

Very good bank

I use monesse for all I need without any issue. I am feeling safe Reviewed on: 7th February 2020

Great banking app

Love it ! Just as easy as any bank and very fast transfers . Reviewed on: 7th February 2020

Lovle bank

I'm happy with monese card. It's easy to use Reviewed on: 7th February 2020

Solid Service

Offers all basic services normally seen in a challenging bank and e everything works as expected. Reviewed on: 7th February 2020

perfect

straightforward realtime with great reward for referral fee Reviewed on: 7th February 2020

The best

Ever since I met monzo it's being different Reviewed on: 7th February 2020

my good experience with you

comparing work with your application and your bank comparing them to English banks with you is much easier and more comfortable Thank you for being there Reviewed on: 7th February 2020

Coostomer services

All the time when I had a problem with my card i call or text monese and they was very professional and help me all the time very fast. Reviewed on: 7th February 2020

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