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Monese: Money Account reviews

4.69
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

Tried to receive help and was ignored

1
Tried to receive help and was ignored Reviewed on: 15th March 2024

A convenient bank that is always nearby!

5
User-friendly interface, ease of use and reliability, that's what I like, wherever you are, it helps! Reviewed on: 15th March 2024

Best service

5
I am extremely satisfied with your work and have nothing to complain about, thanks to the whole team Monese! Reviewed on: 15th March 2024

All interactions with teams was great.

5
All interactions with teams was great. Reviewed on: 15th March 2024

it is simple and convenient, in which country would...

5
it is simple and convenient, in which country would I not be. Reviewed on: 15th March 2024

Excellent bank account.

5
Excellent bank account. I recommend participating Reviewed on: 15th March 2024

It's a good experience

5
It a good experience by the bank experience I am happy Reviewed on: 15th March 2024

Monese keeps money safe always when card lock neithe...

5
Monese keeps money safe always when card lock neither scams nor subscribers can process. Only problem is when you need help, service is poor Reviewed on: 15th March 2024

After recommending your services to friends, everyon...

5
After recommending your services to friends, everyone is very satisfied!! Reviewed on: 15th March 2024

Very good!

5
Very good,very serious and very professional staff! Reviewed on: 15th March 2024