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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

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4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

Overall it's was good experience with monese

Overall it's was good experience with monese Reviewed on: 15th March 2024

I am very happy with this application

I am very happy with this application Reviewed on: 15th March 2024

Great and easy to use for day to day activities...

Great and easy to use for day to day activities Reviewed on: 15th March 2024

Outstanding

Very great, easy to use. I will surely recommend Reviewed on: 15th March 2024

Been with Monese for a few years now with no...

Been with Monese for a few years now with no problems Reviewed on: 15th March 2024

very good services, I recommend with confidence

very good services, I recommend with confidence Reviewed on: 15th March 2024

One thing I don’t like about changing every traction...

One thing I don’t like about changing every traction , Exelent service Reviewed on: 15th March 2024

Happy using monese bank account .

Happy using monese bank account .everything east at one place Reviewed on: 15th March 2024

Zla komunikatywnosc z klientem, zbyt dlugie czekanie...

Zla komunikatywnosc z klientem, zbyt dlugie czekanie na rozmowę Reviewed on: 15th March 2024

Customer service is top notch and very prompt.

Customer service is top notch and very prompt. I have used the bank for coming up to 3 years now and I have never had any issues. They are a bank that cares and go the extra mile to keep you and your money safe from fraud Reviewed on: 15th March 2024

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