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Monese: Money Account reviews

View other Monese products
4.69
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi
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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

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Monese Money Account reviews (5954)

Well, coming from small country to huge and develope...

5
Well, coming from small country to huge and developed country, it's completely hard to find place to stay and so do job, because all need is my bank details which is I don't because all the banks need a proof of address to process. Monese Bank has support me a lot to survived from this hard situation Reviewed on: 14th March 2024
Virginia D's avatar
Virginia D

Customer service all welcome to help people and can...

5
Customer service all welcome to help people and can explain people in every situation what need to do. Reviewed on: 14th March 2024
Aiva M's avatar
Aiva M

It's perfect for me.

5
It's perfect for me. Fast payments etc Reviewed on: 14th March 2024
Martin Ogbonnaya's avatar
Martin Ogbonnaya

What can I tell you about myself.

3
What can I tell you about myself...I have a very good experience Reviewed on: 14th March 2024
Ruben Sava 's avatar
Ruben Sava

Excellent easy to transfer money

5
Excellent easy to transfer money Reviewed on: 14th March 2024
megha s's avatar
megha s

Customer service overall is excellent !! when I...

4
Customer service overall is excellent though when I had 2 unrecognised outgoing payments I emailed the support team several times but never received any replies on the matter.that has been the only time I have never received a reply even after several emails.the amounts were £17.99 to Spotify (apparently) and a payment to PayPal also.both Spotify and PayPal were extremely helpful and guaranteed me the payments had not been taken from them.what was unusual was both these payments took me overdrawn and Monese have never allowed payments that would take me overdrawn. After never hearing back from support I decided to just leave it and I always watch every outgoing and incoming incase it happens again. With other situations regarding my mental health and some payments I had received from cam work (when I was extremely low) Monese reviewed my situation and very kindly allowed me to bank with them as they could see I was doing everything i could to help myself by receiving help from my gp, counselling and group therapy. They were very understanding of my situation and i greatly appreciated that. Reviewed on: 14th March 2024
Arlette 's avatar
Arlette

Monese for me its the best one.

5
Monese for me its the best one. I recommend to everyone Reviewed on: 14th March 2024
Mihaiela N's avatar
Mihaiela N

I’m using this bank for 6 years now and I’m very hap...

5
I’m using this bank for 6 years now and I’m very happy for the service Reviewed on: 14th March 2024
Ernest S's avatar
Ernest S

changed my bank

1
Not good banking with money changed my bank with them Reviewed on: 14th March 2024
Danielle 's avatar
Danielle

Excellent banking company.

5
Excellent banking company. Support is instantaneous Reviewed on: 14th March 2024
James H's avatar
James H

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