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Monese: Money Account reviews

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4.68
Based on 5,954 reviews, last reviewed 7th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
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1%
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0%
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5%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024
Cosmina G's avatar
Cosmina G

Latest lowest rating:

1

international transfer is still pending as of Decemb... international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of c... Read more Reviewed on: 7th January 2025
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Paulina J
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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

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Monese Money Account reviews (5954)

What can I tell you about myself.

3
What can I tell you about myself...I have a very good experience Reviewed on: 14th March 2024
Ruben Sava 's avatar
Ruben Sava

Excellent easy to transfer money

5
Excellent easy to transfer money Reviewed on: 14th March 2024
megha s's avatar
megha s

Customer service overall is excellent !! when I...

4
Customer service overall is excellent though when I had 2 unrecognised outgoing payments I emailed the support team several times but never received any replies on the matter.that has been the only time I have never received a reply even after several emails.the amounts were £17.99 to Spotify (apparently) and a payment to PayPal also.both Spotify and PayPal were extremely helpful and guaranteed me the payments had not been taken from them.what was unusual was both these payments took me overdrawn and Monese have never allowed payments that would take me overdrawn. After never hearing back from support I decided to just leave it and I always watch every outgoing and incoming incase it happens again. With other situations regarding my mental health and some payments I had received from cam work (when I was extremely low) Monese reviewed my situation and very kindly allowed me to bank with them as they could see I was doing everything i could to help myself by receiving help from my gp, counselling and group therapy. They were very understanding of my situation and i greatly appreciated that. Reviewed on: 14th March 2024
Arlette 's avatar
Arlette

Monese for me its the best one.

5
Monese for me its the best one. I recommend to everyone Reviewed on: 14th March 2024
Mihaiela N's avatar
Mihaiela N

I’m using this bank for 6 years now and I’m very hap...

5
I’m using this bank for 6 years now and I’m very happy for the service Reviewed on: 14th March 2024
Ernest S's avatar
Ernest S

changed my bank

1
Not good banking with money changed my bank with them Reviewed on: 14th March 2024
Danielle 's avatar
Danielle

Excellent banking company.

5
Excellent banking company. Support is instantaneous Reviewed on: 14th March 2024
James H's avatar
James H

Always is good experience, easy to use the applicati...

5
Always is good experience, easy to use the application, many benefits, I'm very happy to use monese Reviewed on: 14th March 2024
Cinthia t's avatar
Cinthia t

I have a few bank accounts, so sending money is a bi...

5
I have a few bank accounts, so sending money is a bit tiresome, using Monese, is so simple, once all the required information is set, I wish every bank account was like that Reviewed on: 14th March 2024
James Bosa's avatar
James Bosa

I am very happy and pleased with the enthusiastic h...

5
I am very happy and pleased with the enthusiastic help of the staff Reviewed on: 14th March 2024
Cam t Ho's avatar
Cam t Ho

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