Smart Money People Logo

Monese: Money Account reviews

4.70
Based on 5,955 reviews, last reviewed 24th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I think is best Bank in Europe , is easy... I think is best Bank in Europe , is easy , ist fast Reviewed on: 24th March 2026
Malte Gehra 's avatar
Malte Gehra

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Review Monese: Money Account now

Help others make smarter decisions by sharing your own experience. Write a review

Monese Money Account reviews (5955)

Very good

5
Good service. Easy to use app! Quick access for your account! Recommend for everyone! Reviewed on: 20th November 2018

Perfect

5
Excellent company. Very easy to use Reviewed on: 20th November 2018

The best Bank account in uk

5
If you gonna add this company to high street buildings thats grate Reviewed on: 20th November 2018

good bank

5
good online bank.Also you can use this card in any country and online. Reviewed on: 20th November 2018

Fast efficient & practical

5
No more high-street banking nonsense! Reviewed on: 20th November 2018

Confidence

5
It was there next to me when I needed it the most and no other bank helped me. The easiest and most serious online bank I know. Reviewed on: 20th November 2018

MONESE STOLE MY WAGES

1
FROZE MY ACCOUNT HOURS AFTER WAGES WERE PAID IN, ITS NOW BEEN 3 WEEKS, I CANT PAY MY RENT, IN SERIOUS FINANCIAL AND HEALTH PROBLEMS AND STAFF HAVE BEEN RUDE, UNHELPFUL AND UNINTERESTED. WILL NEVER USE SOMETHING LIKE THIS AGAIN. Reviewed on: 13th November 2018
Reply from Monese Hi there - sorry to hear you've had trouble with your account. The best thing to do is to check the registered email address for updates from the team. If nothing has come through, please feel free to give us a call and we'll investigate! Details here: monese.com/contact Response date: 16th November 2018
Monese
Monese

Fast account opening

5
Managed to open UK current account without any fuss just in couple of minutes. Enjoying the app, which has clean design and user friendly navigation. Reviewed on: 7th November 2018
Reply from Monese Thanks so much Jevgenia, we're really glad to hear that! Response date: 7th November 2018
Monese
Monese

My experience with Monese FUZ99CH2

5
My experience with Monese. FUZ99CH2 I'm very satisfied. Great App. Easy to use. Very simple identity verification within three minutes. Debit card arrived after two days. That's the new way of mobile banking. Easy. Fast. Transparent. Innovative. Secure. Using Monese since three months, no problems so far. If you use the referal code FUZ99CH2 during the sign up process you get FREE £5 / 5€ credited to your account once you making a first deposit of minimum £10 / 10€. Reviewed on: 27th October 2018
Reply from Monese Hey Alex - thanks very much for your feedback! We'll pass it on! Response date: 16th November 2018
Monese
Monese

Holding my money for 3 months

1
I had an account with Monese but they blocked my account, even though I contacted their customer support before transfering money from my Transferwise borderless account to my Monese account, my partner have Monese as well that's why I tried it. I transferred 6000euros from my Monese Account to another Monese account but it's more than their daily outgoing transfer limit, so it was held, after several email and callings for almost two months without getting any information other than we will escalate your case to the respective team, I finally got an email that my account was closed and will get my money in 28 working days, yesterday marked 28 working days and nothing from them, this is 6000euros for christ sake, how can you just not keep to your promise as a financial institution? people are trusting you with their money, I thought I could too and the mistake I made was not reading reviews online before dealing with you. Refunding money back shouldn't even take up to 28 working days, what are you refunding? the whole of European Central Bank? Please give me my money back for goodness sake. Reviewed on: 24th October 2018
Reply from Monese Hi Erika - so sorry to hear you've had trouble with your account. While we can't discuss any specific account details on here, we do hope that our support team has managed to sort this out for you. Please feel free to get in touch with us at any point to discuss further. Thank you! Response date: 16th November 2018
Monese
Monese

Review Monese: Money Account now

Help others make smarter decisions by sharing your own experience. Write a review