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Monese: Money Account reviews

Name: Money Account
Rating: 4.72 (5955 reviews)

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4.68

Based on 5,955 reviews, last reviewed 17th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

Avoid this service at all costs. I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external... Read more Reviewed on: 17th January 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5955)

Review of the Monese, Money Account:

the best

the best banking app ................................................................................ Reviewed on: 13th December 2018

Reply from Monese And you're the best, Daniel - we're super happy having you on-board! Thanks for the review :D Response date: 13th December 2018

I feel safe making transactions, simple and easy.

I feel safe making transactions, simple and easy. Reviewed on: 16th March 2024

There useless.

There useless. Blocking my account on holiday and without being able to give me a reason after asking. I was just ignored and the account got unblocked after a week, and still don't know way. Reviewed on: 16th March 2024

You need to have more customer care where we have to...

You need to have more customer care where we have to table our complaints. Reviewed on: 16th March 2024

very poor and greedy "bank" - stay well clear !!

introduced a new charging policy; wished to close account and they wouldn't send me closing balance instead trying to coerce me to do a transfer pay them to receive my closing balance Reviewed on: 16th March 2024

The transfer of money between 2 different currency b...

The transfer of money between 2 different currency bank account on Monese is good. But charging £1 for transferring to another bank account is not good Reviewed on: 16th March 2024

Good customer service and very friendly to customers

Good experience and good service with banking Reviewed on: 16th March 2024

Never had a problem, monthly subscription could be c...

Never had a problem, monthly subscription could be cheaper. Reviewed on: 16th March 2024

It's a great service, especially the app very easy t...

It's a great service, especially the app very easy to use. Reviewed on: 16th March 2024

it was a good experience.

it was a good experience. The application is very easy to use and its make your daily transaction smooth and quick Reviewed on: 16th March 2024

Brilliant

Fantastic bank can't fault them good customer service Reviewed on: 16th March 2024

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