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Monese: Money account reviews

View other Monese products
4.57
Based on 5,957 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Super Bank Super Bank , all ist easy good bank Reviewed on: 11th June 2026
Xbrite's avatar
Xbrite

Latest lowest rating:

1

Hidden fees and stealing money. Monese are stealing money fro. Customers with no upfront notice and no warning. They have hidden fees when they say transfers are free they should be ... Read more Reviewed on: 26th June 2026
Bradley F's avatar
Bradley F
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About this product

The Monese money account enables you to spend, save and send money via an app.

You can open online money accounts in multiple currencies and transfer money for free when sending between Monese accounts, no matter the country or currency. Manage your money by setting budgets, track your money visually and sort your transactions into spending categories.

Monese reviews help you find out what it’s really like to be a customer. If you’ve used Monese before, you can also leave a review and share your experience.

Review Monese: Money account now

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Monese Money account reviews (5957)

fraud stay away

1
fraud stay away they will block your account suddenly when you have good money in the monese account Reviewed on: 7th June 2022
Ramz's avatar
Ramz

Bad customer service

1
They always take a lot of time to respond. But they blocked my account more than a month ago and haven't answered any of my emails. Reviewed on: 16th May 2022
C's avatar
C

Scammers - Stay away!

1
Like hundreds (or even thousands) of people before me already wrote, Monese became a piece of garbage of a company, they keep blocking customers' accounts for no particular reason, out of the blue you just get an email letting you know that your account has been closed with all your money blocked. I only used this card to make small purchases while abroad and only transferred money when I needed it so luckily I only had a very small amount on the card but many people had all their savings on their accounts and apparently there is no customer service, nobody replies? I wonder what is going to happen but it looks like to me that Monese might declare bankruptcy soon so I suggest everybody take your money and run. This company is not a bank, they are a gang of scammers and fraudsters. If you had any business with them and got scammed, your account got blocked and your money taken, report them to every possible authority. This is the only way to have a chance at getting your money back. If you are thinking about opening an account: just don't. Choose Revolut, Wise, N26 or any other reputable online bank but stay clear from this piece of crap. Reviewed on: 14th May 2022
Carry's avatar
Carry

Blocked my account

1
They have frozen my account and left left me in poverty. I am disabled and will have to use a food bank. Terrible! Please post a review on either the AppStore or Android if your having issues. It’s the only way they’ll respect their customers. Reviewed on: 12th May 2022
cargoes-gluon.0i@icloud.com's avatar
[email protected]

how I unfroze my account

1
had my account frozen for no reason, no one responded to my email with a an actual reason as to why. Had to contact SolverX to solve this for me and that's how I got my money back Reviewed on: 4th April 2022
James's avatar
James

Lets make a petition for monese geting involved the gouvernament for monese scammers

1
Guys i know is tousends of people get robbed by monese scammers like i have been aswell and i ask if anyone can make a petition online all over the world so can all people who get robbed theyr money by monese vote to get involved press and gouvernament so maybe we can get them to Grand Court and make them get to prisson or make them pay back all the money they have stolen from people so if anyone know how to do a petition for all people get scammed bu monese please share on all social media so we can all vote and get the gouvernament involved in this problem and i can be 100% monese will be get in court and lose this case and pay all money they have stolen plus big interest to all people so please someone who know to do a petion on Facebook will be helpfull Thank you! Reviewed on: 2nd April 2022
maku pirate chain's avatar
maku pirate chain

Monese block my account and online banking eith my money on it

1
Monese are scammers they block my account with £1350.00 and is about 1 year and they didnt reply to my hundred emails i send it to them If i could give 0 stars i would do i never recomand monese to anyone if you got a monese acount get your money quick from the acount and close the account with them before you can lose your money like i do and many people like me i have checked the monese forum and is 300 400 people they lose theyr money by getting account bloked by monese and never get theyr money back so dont use MONESE! Reviewed on: 2nd April 2022
maku pirate chain's avatar
maku pirate chain

How I got my money back from Monese.

1
How I got my money back from Monese. They closed my account and did not respond to my emails. Send the complaint to [email protected], this is the complaints email they have registered with OMBUDSFIN (the institution where they are registered). If they see that you have that email they realize that you have appealed to the Ombudsfin. If they do not answer, file a complaint here and resolve with Ombudsfin directly: https://www.ombudsfin.be/en/individuals/introduce-complaint/. Reviewed on: 31st March 2022
Razvan Petcu's avatar
Razvan Petcu

Scammers!!!

1
After reading a Monese promotion about selling unwanted lockdown items I decided to try it, but after selling a few items they blocked my account. I have sent email after email, tried calling numerous times but everything is ignored and they have basically stolen my money as everything is blocked. DO NOT USE MONESE,DO YOUR HOMEWORK,I WISH I HAD AS THERE ARE HINDREDS OF OTHERS LIKE ME THEY HAVE DONE THIS TOO, PLEASE USE ANOTHER BANK!!! Reviewed on: 24th March 2022
Jay's avatar
Jay

Miss afza

1
They have blocked my account Won’t respond to my emails No explanation given Stolen my Money I’m a single parent and can not access funds I’m suicidal Reviewed on: 24th March 2022
Dicentra Formosa's avatar
Dicentra Formosa

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