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Monese: Money Account reviews

Name: Money Account
Rating: 4.7 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Avoid this service at all costs.

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025

I love it.

Easy to use app. Safe. All bank operations east to make. No app disfunctions. Easy transfers. Easy to change address in the app and create statements for the periods I need. ... I love it Reviewed on: 9th February 2020

Good

Good very good............... ...... Reviewed on: 9th February 2020

Easy to set up.

Good and easy to access you money and the method of payment at the post office and paypoint easy. Reviewed on: 9th February 2020

Fabulous service and great rewards

fabulous service and great rewards Reviewed on: 9th February 2020

Really appreciate this bank.

Really good bank application and is easy to use, customer service is also very helpful an always will help if there is any problem. Reviewed on: 9th February 2020

Excellent bank

I've used this bank for around 4 months now ..way better than a high street bank ..the app lay out is flawless and very responsive customer service no holding on phone lines for hours you can contact them through the app on live chat! The only down side is theres no branch to take large sums of cash from the account maybe somthing to think about in the future i.e taking money from the post office even wouldnt mind paying a small fee ..keep up the good work Reviewed on: 9th February 2020

Super

Never had any problems with the app or account... Love it and my family love it Reviewed on: 9th February 2020

Best card ever

It's very easy to use so I recommended to everybody ! Reviewed on: 9th February 2020

Inga jirgensone

I like my bank.work always properl.and I recommend for everybody Reviewed on: 9th February 2020

Muito bom

O melhor banco que ja usei, poderia ter cartao de crédito pra melhorar Reviewed on: 9th February 2020

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