Smart Money People Logo

The Money Co-op (Formerly The Co-op Credit Union): Loans reviews

4.96
Based on 168 reviews, last reviewed 29th May 2025
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really easy and great communication throughout the p... Really easy and great communication throughout the process. Everything was explained in really easy terms and followed up with an email. Could not fau... Read more Reviewed on: 29th May 2025
Jemma B's avatar
Jemma B

Latest lowest rating:

1

Paying almost 50% in interest. Paying almost 50% in interest. Took it through a workplace loan, and it wasn’t very clear on how much I owed until I left the company. Updated my deta... Read more Reviewed on: 9th April 2024
Emily O's avatar
Emily O

About this product

The Money Co-op offer personal loans from £50 up to £15,000.

You can apply online and potentially receive your loan within two working days. Members are required to save a minimum of £10 per month, so as you repay your loan, you’ll build up a pot of savings.

The Money Co-op (Formerly The Co-op Credit Union) Loans reviews (168)

Review of the The Money Co-op (Formerly The Co-op Credit Union), Loans:

Excelent service

5
Excelent service, helpful and reliable Reviewed on: 13th May 2025

Good start.

5
Good start. Is easy and accessible Reviewed on: 16th April 2024

Great service, affordable accessabe loans and saving...

5
Great service, affordable accessabe loans and saving services. Easy to get in touch too, very happy with the service they provide. Reviewed on: 9th April 2024

Coop Credit Union review

5
very affordable loans, helpful in case of emergency (can decide how long to pay off), and easily get small loans - customer service very engaged with customer needs and respond quickly Reviewed on: 9th April 2024

Top notch service

5
Been using the coop credit union for years now and never once had an issue! Reviewed on: 9th April 2024

Painfree Finance

5
It is so easy to apply for a loan - even a relatively small one to buy, say a new electrical item, or go on a course. Reviewed on: 9th April 2024

Excellent service and helpful staff.

5
I've used Co-op credit union on a few occasions, usually to help out around the Christmas period. It's very straightforward, and with affordable repayments. Whenever I've called them, usually to arrange repaying last of the balance from my account, they've always been very helpful. Reviewed on: 9th April 2024

Quick and easy

5
So straight forward and easy to understand. Customer service exeptional! Reviewed on: 9th April 2024

Excellent service

5
Always helpful and very competitive rates. Excellent service Reviewed on: 9th April 2024

Paying almost 50% in interest.

1
Paying almost 50% in interest. Took it through a workplace loan, and it wasn’t very clear on how much I owed until I left the company. Updated my details and then received threatening calls over the Christmas period. Reviewed on: 9th April 2024

Very good experience fair and take in consideration...

5
Very good experience fair and take in consideration your pay and paydays for loan repayments Reviewed on: 9th April 2024