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Money Wellness: Debt advice reviews

Name: Debt advice
Rating: 4.89 (6052 reviews)

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4.89

Based on 6,052 reviews, last reviewed 21st Jun 2026

78% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Jamie and Kia was extremely Helpful . Jamie and Kia was extremely Helpful . Kia was brilliant and I’m very Greatful for all her help . Because I have no one to help me with the situation I... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

All round disappointment and completely let down Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms I was asked to read and sign... Read more Reviewed on: 18th June 2026

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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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Money Wellness Debt advice reviews (6052)

Good start best service and more reliable

Good start best service and more reliable Reviewed on: 22nd February 2026

Brilliant service

Very helpful from start to finish,excellent service. Reviewed on: 22nd February 2026

Fantastic work from the team every thing was explain...

Fantastic work from the team every thing was explained from start to finish and helped me get through the process I would highly recommend this company Reviewed on: 21st February 2026

Very helpful & friendly & exampled explained everyth...

Very helpful & friendly & exampled explained everything really well & made me feel as ease with my situation Reviewed on: 21st February 2026

Very friendly understanding helpful considerate polite

Very friendly understanding helpful considerate polite Reviewed on: 20th February 2026

Getting in touch with you is impossible.

Getting in touch with you is impossible. I have tried on several occassions to get through your (presumably) AI call handler, and have ended up in an infinite loop of the same menus, or complete silence on the other end every single time. You haven't provided an email address to contact which will help to actually get through to somone, which has resulted in me having to go directly to the insolvency service themselves for support. This is something I shouldn't have to do given that you are the approved intermediary in my DRO. During the application process for my DRO, your agents were unhelpful a large amount of the time, with one of them telling me I needed to have StepChange explicitly recommend a DRO as the only solution, which is not the case at all. Further, when I had finally gotten through that roadblock, I had to email you multiple times to correct the figures demonstrated in the DRO documentation, during which time I was dismissed multiple times, and no one explained why the figures were so inaccurate. I expressed concerns that went completely unaddressed. Please dont misunderstand - the inability to contact you with any level of consistency is the absolute largest complaint I have. Communicating about this stuff should be easy, efficient, and simple, but it has been a drag the entire time. Reviewed on: 20th February 2026

Reply from Money Wellness Hi Marcus, We're really sorry to hear how difficult it's been to get in touch with us, that's not the experience we want for anyone. We completely understand how frustrating it must have been to feel dismissed or stuck in loops when all you needed was a straightforward conversation. Communication should be easy, and we're sorry it hasn't been. We'd really like the chance to address your concerns properly. Please do email us directly at [email protected] and we'll make sure your message gets to the right person. Thank you for taking the time to share this. We appreciate it. Money Wellness Response date: 23rd February 2026

Everything was explained in a fine detail and I was...

Everything was explained in a fine detail and I was made to feel very comfortable discussing a very personal subject. Very professional and friendly from start to finish. Reviewed on: 20th February 2026

Everything ran smooth and quickly.

Everything ran smooth and quickly. Everyone I spoke to was very helpful and polite. Reviewed on: 20th February 2026

It was good experience.

It was good experience. Customer service great and helpful and would recommend to any one else in the same situation Reviewed on: 19th February 2026

I would like to thank the Money Wellness team for th...

I would like to thank the Money Wellness team for their excellent support during my DRO process. They were professional, understanding, and very helpful at every stage. They explained everything clearly and made a very stressful situation much easier to manage. I truly appreciate their help and would highly recommend their service. Reviewed on: 19th February 2026

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Money Wellness: Debt advice reviews

78% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Money Wellness: Debt advice now

Money Wellness Debt advice reviews (6052)

Good start best service and more reliable

Brilliant service

Fantastic work from the team every thing was explain...

Very helpful & friendly & exampled explained everyth...

Very friendly understanding helpful considerate polite

Getting in touch with you is impossible.

Everything was explained in a fine detail and I was...

Everything ran smooth and quickly.

It was good experience.

I would like to thank the Money Wellness team for th...

Review Money Wellness: Debt advice now

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