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Money Wellness: Debt advice reviews

4.93
Based on 5,234 reviews, last reviewed 9th Mar 2026
1325% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Magnificent I have struggled for some time with my debts and money wellness has really helped me so much I can't thank them enough. Reviewed on: 9th March 2026
Scotty's avatar
Scotty

Latest lowest rating:

1

Very thorough and excellent support. Very thorough and excellent support. I am incredibly grateful for your time and expertise. Reviewed on: 3rd March 2026
Annie P's avatar
Annie P

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5234)

Esay helpful professionals to work with

5
Esay helpful professionals to work with Reviewed on: 22nd February 2026

Good start best service and more reliable

5
Good start best service and more reliable Reviewed on: 22nd February 2026

Brilliant service

5
Very helpful from start to finish,excellent service. Reviewed on: 22nd February 2026

Fantastic work from the team every thing was explain...

5
Fantastic work from the team every thing was explained from start to finish and helped me get through the process I would highly recommend this company Reviewed on: 21st February 2026

Very helpful & friendly & exampled explained everyth...

4
Very helpful & friendly & exampled explained everything really well & made me feel as ease with my situation Reviewed on: 21st February 2026

Very friendly understanding helpful considerate polite

5
Very friendly understanding helpful considerate polite Reviewed on: 20th February 2026

Getting in touch with you is impossible.

1
Getting in touch with you is impossible. I have tried on several occassions to get through your (presumably) AI call handler, and have ended up in an infinite loop of the same menus, or complete silence on the other end every single time. You haven't provided an email address to contact which will help to actually get through to somone, which has resulted in me having to go directly to the insolvency service themselves for support. This is something I shouldn't have to do given that you are the approved intermediary in my DRO. During the application process for my DRO, your agents were unhelpful a large amount of the time, with one of them telling me I needed to have StepChange explicitly recommend a DRO as the only solution, which is not the case at all. Further, when I had finally gotten through that roadblock, I had to email you multiple times to correct the figures demonstrated in the DRO documentation, during which time I was dismissed multiple times, and no one explained why the figures were so inaccurate. I expressed concerns that went completely unaddressed. Please dont misunderstand - the inability to contact you with any level of consistency is the absolute largest complaint I have. Communicating about this stuff should be easy, efficient, and simple, but it has been a drag the entire time. Reviewed on: 20th February 2026
Reply from Money Wellness Hi Marcus, We're really sorry to hear how difficult it's been to get in touch with us, that's not the experience we want for anyone. We completely understand how frustrating it must have been to feel dismissed or stuck in loops when all you needed was a straightforward conversation. Communication should be easy, and we're sorry it hasn't been. We'd really like the chance to address your concerns properly. Please do email us directly at [email protected] and we'll make sure your message gets to the right person. Thank you for taking the time to share this. We appreciate it. Money Wellness Response date: 23rd February 2026
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Money Wellness

Everything was explained in a fine detail and I was...

5
Everything was explained in a fine detail and I was made to feel very comfortable discussing a very personal subject. Very professional and friendly from start to finish. Reviewed on: 20th February 2026

Everything ran smooth and quickly.

5
Everything ran smooth and quickly. Everyone I spoke to was very helpful and polite. Reviewed on: 20th February 2026

It was good experience.

4
It was good experience. Customer service great and helpful and would recommend to any one else in the same situation Reviewed on: 19th February 2026

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