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Money Wellness: Debt advice reviews

View other Money Wellness products
4.89
Based on 6,472 reviews, last reviewed 21st Sep 2026
46% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I could not fault them thete were so helpful was wit... I could not fault them thete were so helpful was with me all the way and kept me up to date all the way through and made it unstressful. I highly reco... Read more Reviewed on: 21st September 2026
Avril Stevens's avatar
Avril Stevens

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026
anthony pauls's avatar
anthony pauls
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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

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Money Wellness Debt advice reviews (6472)

Highly recommend

5
Great friendly fast service, really eased my anxiety with the process. Reviewed on: 30th June 2026
Laura M's avatar
Laura M

Save my life

5
If it wasn't for money wellness I wouldn't be here now as I was very distressed and the staff here was amazing Reviewed on: 30th June 2026
Peter N's avatar
Peter N

Excellent service,clear communication,non judgementa...

5
Excellent service,clear communication,non judgemental and very a efficient and effective team. Reviewed on: 30th June 2026
Darren A's avatar
Darren A

Very helpful and totally understanding.

5
Very helpful and totally understanding. Offered lots of mental health support Reviewed on: 30th June 2026
Chester's avatar
Chester

I think money wellness are absolutely brilliant I am...

5
I think money wellness are absolutely brilliant I am so happy that I found them Reviewed on: 30th June 2026
Gabriele o's avatar
Gabriele o

Mixed experience

3
Mixed experience. Pros - When my application finally got to the DRO department everything went smoothly, quickly and staff were excellent. Cons- prior to the DRO department (advice team) my experience was awful. 1. I was provided wrong information regarding how to get an independent garage to value my car as my car flagged as £4.6k over the £4K limit for a dro. For instance, first, I was told I needed one garage, I got that evidence, then I was sent away again by MW and told I need another one. I got another one then I was told it can’t be accepted as the garage ranged the value as 3k-6k. Then I got another one then was told by MW it can’t be accepted as it’s not lettered head. Overall, I drove around my damaged mechanically faulty car, waste fuel I couldn’t afford to 15 garages just to get 2 independent garages to value my car for free, as most garages and dealers charge for this evidence. 2. Getting though on the phone is a nightmare, I waited 1hr.45 mins just to be told I am in the wrong department and then MW transfer me to the correct department then the phone line would cut off, so I would have to call back and wait another 1hr.45mins. 3. I requested call backs which failed 99% of the time until I had to escalate it via the live chat/email, it was only then that MW called me back . Reviewed on: 30th June 2026
SST's avatar
SST

Thanks you Holly Smith she's amazing helped me all t...

5
Thanks you Holly Smith she's amazing helped me all the way to the end Many Thanks Holly Karzan Reviewed on: 30th June 2026
Karzan Taher's avatar
Karzan Taher

Help and Advice

5
Absolutely beautiful people and the help and advice was spot on Reviewed on: 28th June 2026
Floyd B's avatar
Floyd B

So helpful & kind

5
I was extremely nervous to call as I felt very ashamed, but everyone I spoke to was so understanding and treated me so with respect & so kindly. Especially a representative called Andrew. I would definitely recommend them to friends & family that are in need of support. Reviewed on: 28th June 2026
Charli's avatar
Charli

very helpful walked me through al; the steps

5
very helpful walked me through al; the steps Reviewed on: 27th June 2026
Jack Green's avatar
Jack Green

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