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Money Wellness: Debt advice reviews

Name: Debt advice
Rating: 4.92 (5446 reviews)

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4.92

Based on 5,446 reviews, last reviewed 26th Apr 2026

1765% increase in 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing service I’m so glad I had the support of money wellness! They have been absolutely amazing help !thank you so much! Reviewed on: 26th April 2026

Latest lowest rating:

1

MONEY WELLNESS IS A SCAM I was going through money wellness for a DRO i got my 60 day breathing space put into place but since that has ended i have not been able to get throu... Read more Reviewed on: 23rd April 2026

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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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Money Wellness Debt advice reviews (5446)

Quick and professional

It went through much quicker than I thought it would, just under 2 weeks. I would recommend. Reviewed on: 23rd February 2026

Good service but poor at calling you back for your a...

Good service but poor at calling you back for your appointment - you have to sit for hours by computer waiting and then call them back repeatedly Reviewed on: 22nd February 2026

Staff I spoke to were compassionate friendly and inf...

Staff I spoke to were compassionate friendly and informative Reviewed on: 22nd February 2026

Esay helpful professionals to work with

Esay helpful professionals to work with Reviewed on: 22nd February 2026

Good start best service and more reliable

Good start best service and more reliable Reviewed on: 22nd February 2026

Brilliant service

Very helpful from start to finish,excellent service. Reviewed on: 22nd February 2026

Fantastic work from the team every thing was explain...

Fantastic work from the team every thing was explained from start to finish and helped me get through the process I would highly recommend this company Reviewed on: 21st February 2026

Very helpful & friendly & exampled explained everyth...

Very helpful & friendly & exampled explained everything really well & made me feel as ease with my situation Reviewed on: 21st February 2026

Very friendly understanding helpful considerate polite

Very friendly understanding helpful considerate polite Reviewed on: 20th February 2026

Getting in touch with you is impossible.

Getting in touch with you is impossible. I have tried on several occassions to get through your (presumably) AI call handler, and have ended up in an infinite loop of the same menus, or complete silence on the other end every single time. You haven't provided an email address to contact which will help to actually get through to somone, which has resulted in me having to go directly to the insolvency service themselves for support. This is something I shouldn't have to do given that you are the approved intermediary in my DRO. During the application process for my DRO, your agents were unhelpful a large amount of the time, with one of them telling me I needed to have StepChange explicitly recommend a DRO as the only solution, which is not the case at all. Further, when I had finally gotten through that roadblock, I had to email you multiple times to correct the figures demonstrated in the DRO documentation, during which time I was dismissed multiple times, and no one explained why the figures were so inaccurate. I expressed concerns that went completely unaddressed. Please dont misunderstand - the inability to contact you with any level of consistency is the absolute largest complaint I have. Communicating about this stuff should be easy, efficient, and simple, but it has been a drag the entire time. Reviewed on: 20th February 2026

Reply from Money Wellness Hi Marcus, We're really sorry to hear how difficult it's been to get in touch with us, that's not the experience we want for anyone. We completely understand how frustrating it must have been to feel dismissed or stuck in loops when all you needed was a straightforward conversation. Communication should be easy, and we're sorry it hasn't been. We'd really like the chance to address your concerns properly. Please do email us directly at [email protected] and we'll make sure your message gets to the right person. Thank you for taking the time to share this. We appreciate it. Money Wellness Response date: 23rd February 2026

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.

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Money Wellness: Debt advice reviews

1765% increase in 5 star reviews

250% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Money Wellness: Debt advice now

Money Wellness Debt advice reviews (5446)

Quick and professional

Good service but poor at calling you back for your a...

Staff I spoke to were compassionate friendly and inf...

Esay helpful professionals to work with

Good start best service and more reliable

Brilliant service

Fantastic work from the team every thing was explain...

Very helpful & friendly & exampled explained everyth...

Very friendly understanding helpful considerate polite

Getting in touch with you is impossible.

Review Money Wellness: Debt advice now

Join Smart Money People

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