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Moneyfarm: General Investment Account reviews

4.84
Based on 2,028 reviews, last reviewed 13th Mar 2026
6400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy to use and performance has been good. Easy to use and performance has been good. Reviewed on: 13th March 2026
Carolyn's avatar
Carolyn

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P

About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2028)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

4
Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Investing made easy

5
Moneyfarm do a great job of explaining vis regular updates that lay out the decisions behind their portfolio changes (and tell you whenever they made a change) rather than only sending a statement once a year filled with opaque data as I have found with other providers. Reviewed on: 4th January 2022

Investing made easy

4
Moneyfarm is a great way to passively invest. It is intuitive and very easy to use and the UI is very informative. I definitely recommend it. Reviewed on: 4th January 2022

Great service

5
I have been very happy with the service and the performance of my investment fund. It has significantly outperformed a more expensive fund from a large global investment company. Reviewed on: 4th January 2022

Hassle-free investing with a top-class mobile and web app.

5
Investing with moneyfarm is incredibly easy; the risk-tiered portfolios are easy to understand and creating an account, topping up the investment and checking performance is easy with both the mobile application and the browser based application. Reviewed on: 4th January 2022

Customer feedback

4
Highly recommended for customer service and great returns on your money Reviewed on: 4th January 2022

Simple to use and great support

5
Moneyfarm is really easy to use, everything is in simple terms and their support is great if you need to speak with someone. Reviewed on: 4th January 2022

Straight-forward way of investing

4
I have been enjoying investing with Moneyfarm and I have been finding it user friendly Reviewed on: 4th January 2022

Brilliant platform for inexperienced users

5
Good selection of portfolios, expert advisors always keen to help, highly recommended for anyone starting investing for long term. Reviewed on: 4th January 2022

Great company

5
Great customer service and I like the app as well. They also have safety mechanisms in place so that you don’t leave yourself vulnerable. Lastly, it’sa total no beginner compared with any standard savings account. Reviewed on: 4th January 2022

Easy investing

5
I se up an investment with moneyfarm a few years ago . My contribution is set up by a monthly direct debit - so I don’t have to think about it . The moneyfarm team keeps me up to date with investments and seem to get my portfolio balanced for growth. ASA first time investor it is important to know your money is in safe hands . I have introduced family to Moneyfarm, that’s how well I rate them . Reviewed on: 4th January 2022

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