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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2025 reviews)

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4.84

Based on 2,025 reviews, last reviewed 13th Mar 2026

6100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Accurate and timely sharing of investment decisions,... Accurate and timely sharing of investment decisions, excellent customer service with dedicated adviser. Reviewed on: 13th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2025)

Review of the Moneyfarm, General Investment Account:

Good experience easy and quick prosessing easy acce...

Good experience easy and quick prosessing easy access with account easy to talk to staff understood investment better and appreciate it better I have taught my friends and family about investments Reviewed on: 15th April 2024

Moneyfarm a ray of light in dark times

Moneyfarm is an easy to use platform, the company is responsive, its web portal clear and easy to use and the returns have been v impressive. Reviewed on: 23rd January 2021

Easy to use investment platform

Information is well presented; costs are transparent; the investment choices made on my behalf have been very good and I have no hesitation in continuing to invest with Moneyfarm. Reviewed on: 23rd January 2021

Makes investing hassle-free for the everyday investor

Managed portfolio providing you with good access to trades and management strategies Reviewed on: 23rd January 2021

Good value

A good vale, easy to use, investment platform that provides ready made portfolios tailored to my risk appetite. Helpful people to talk with too. Reviewed on: 23rd January 2021

Friendly, helpful, made transferring easy

I switched my various pensions to Moneyfarm last year after seeing poor performance and near impossibility in communications and updates on pension performance. The Moneyfarm product has been simplified to make it extremely easy to understand exactly where one stands. Communication is easy and the team respond rapidly and in a friendly helpful way Reviewed on: 23rd January 2021

Professional & simple to understand

I came across this company 2 years ago & have no trouble in saying all of my dealings with them have been clear & to the point. Their explaining of all issues is straight to the point & easy to understand. Reviewed on: 23rd January 2021

Great all around

From providing useful financial news/information to investing and monitoring my portfolio performance, Moneyfarm provides great financial and customer services Reviewed on: 23rd January 2021

Simple and effective

As someone who doesn’t really understand the ins and outs of trading in etf’s, Moneyfarm provides me with a simple and effective solution. Simple? I transfer money from my bank account and within a couple of days it is invested and earning me money. Effective? In very uncertain times, my diverse portfolio is currently up over 14%. That works for me. Reviewed on: 23rd January 2021

Excellent advice from real people

Moneyfarm does exactly what it advertises to do. If you feel the need to speak with someone then there is no wait or automated responses. Reviewed on: 23rd January 2021

Brilliant advice

Brilliant advice over the phone and email, I always get to speak to my portfolio manager who’s always got lots of time for me to answer questions, great app to manage your portfolio and really good investment returns Reviewed on: 23rd January 2021

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