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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2009 reviews)

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4.84

Based on 2,009 reviews, last reviewed 9th Mar 2026

4800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Excellent service and easy to use app Excellent service and easy to use app Reviewed on: 9th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2009)

Review of the Moneyfarm, General Investment Account:

Excellent all round

Investment made accessible to the everyday person. Excellent app and customer service, a pleasure to use Reviewed on: 4th January 2022

Easy way for busy people and so far, good results

Very easy to set up, easy to monitor, and has matched anything else I have with big name investment houses. Also offer a dedicated contact for advice, which have tried and whilst is not going to match an IFA you'd be paying a lot for, would be great for anyone who knew very little on investing. Would definitely recommend for anyone who is too busy (or lazy) and so doing nothing. Reviewed on: 23rd January 2021

Trustworthy

I researched the market for online investment companies a lit - and am really hapoy with Moneyfarm. The investment process is straightforward- you can change your risk profile easily, it is transparent in fees, dividends, provides further advice for those who need it, and the backing by Allianz made me feel even more secure in my choices. I can only recommend them! Reviewed on: 23rd January 2021

Great Website

Easy to access and clear methodology on investment strategy Reviewed on: 18th January 2021

Good website

Easy to deal with online and telephone if required Reviewed on: 18th January 2021

Excellent experience

I'd never heard of Moneyfarm when I first invested so I was naturally a little nervous but the whole experience (and the returns) has been excellent. Reviewed on: 18th January 2021

Super-clear robo-investing

Moneyfarm is a company that I trust completely with my money: they keep up their promises, and their communication style is impressively human. Reviewed on: 8th February 2020

Ok

Ok ok ok ok ok kkkkkkkkkkkkkkkkkkk Reviewed on: 19th January 2020

Smart Move

Just started investing with Moneyfarm and it is still early days. The process of opening the investment account and funding it was clear and straight forward. The consultants were very helpful. The aim now is to maximize return on investment and the future looks right. Reviewed on: 12th July 2019

Trust and trasparency for my future wealth

I recently opened an ISA with Moneyfarm, and I could be happier with them. Even though I cannot speak about performance since my time horizon is more than 15 years, the overall experience on their web and mobile app have been excellent. Reviewed on: 3rd June 2019

Simple, effective way to invest in the markets

I am a new client and have been impressed by the great customer service and range of investment services on offer. Reviewed on: 20th March 2019

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