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Moneyfarm: General Investment Account reviews

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4.83
Based on 1,957 reviews, last reviewed 22nd Apr 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

4

Good investment returns Good investment returns on General investment Reviewed on: 22nd April 2025
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Nick

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
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Alex P
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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (1957)

Straightforward concept, with great personal service

5
They’ve been super helpful on the phone and so far haven’t been too bad a job with my Cash as well! Reviewed on: 22nd December 2017
Louise Garvin's avatar
Louise Garvin

Simple and great way to start investing.

5
I'd not invested before, found moneyfarm to be accessible and simple to use, with a helpful team on hand to answer questions and, so far, decent returns! Reviewed on: 22nd December 2017
Rob Griggs's avatar
Rob Griggs

Better than high street banks

5
Better rate of interest than my high street bank, user friendly app everything is clear and concise Reviewed on: 22nd December 2017
Peter Tenn's avatar
Peter Tenn

Fantastic investment platform

5
I have been with Moneyfarm for over a year now and very happy with the service. They are always ready to help and answer questions. The android app is awesome too, enabling you to check how your investments are doing 24 hrs a day. Reviewed on: 22nd December 2017
Sami Phoenix's avatar
Sami Phoenix

Easy

5
Heat and easy to use. Amazing customer service Reviewed on: 22nd December 2017
Chris 'Arky' Arkinstall's avatar
Chris 'Arky' Arkinstall

Good customer support and reliable service

5
I have been using their services for around 5 months. Their support service is excellent. Any of my questions are answered in a few minutes. And they have a user friendly website. Reviewed on: 22nd December 2017
Mahdi's avatar
Mahdi

Simple and effective

5
Simple to use platform, good customer service and good performance. Reviewed on: 22nd December 2017
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Jack Sands

Easy and convenient. Make the complexities understandable

5
I started using moneyfarm last year as my first ever stocks and shares ISA. I have loved the livechat because for a newbie like me I had a lot of questions! Reviewed on: 22nd December 2017
Oliver Blake's avatar
Oliver Blake

Moneyfarm

5
Great customer service via online chat feature, very transparent fees and practice and was especially impressed when fees were recently increased and existing customers were made at least as well off (and many better) with the fees they pay. Reviewed on: 22nd December 2017
Oliver Ng's avatar
Oliver Ng

Very easy to use

5
The service is very easy to navigate and the customer service is excellent Reviewed on: 22nd December 2017
Conor Crooks's avatar
Conor Crooks

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