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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2042 reviews)

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4.84

Based on 2,042 reviews, last reviewed 17th Mar 2026

7600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Easy, trustworthy investment App makes things very simple. They are available if you need help or guidance to talk you through the options. Reviewed on: 17th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2042)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Simple and effective

Simple to use platform, good customer service and good performance. Reviewed on: 22nd December 2017

Easy and convenient. Make the complexities understandable

I started using moneyfarm last year as my first ever stocks and shares ISA. I have loved the livechat because for a newbie like me I had a lot of questions! Reviewed on: 22nd December 2017

Moneyfarm

Great customer service via online chat feature, very transparent fees and practice and was especially impressed when fees were recently increased and existing customers were made at least as well off (and many better) with the fees they pay. Reviewed on: 22nd December 2017

Very easy to use

The service is very easy to navigate and the customer service is excellent Reviewed on: 22nd December 2017

easy to use

No hassle simple for new investors Reviewed on: 22nd December 2017

Great tool/app and excellent customer service response

Speedy reply to my query and a transparent, easy to use platform Reviewed on: 22nd December 2017

Excellent service with exciting prospects

As a first time investor the market can be a little scary. However Moneyfarm have excellent services and their products are easy to both set up and manage. So far (just a few months) it's hard to say what the return will be on my initial investment - however I'm already in profit in excess of a comparable savings account or ISA, so the return looks good. Reviewed on: 22nd December 2017

Easy

Easy way to save for the future. Quick and easy set up. Easy to use app. Reviewed on: 22nd December 2017

Great company

I have had a great experience with moneyfarm everything has been easy to set up and I see myseld continuing to use them for the foreseeable future. Reviewed on: 22nd December 2017

Great platform

Great platform, easy to use! Very good communication! High transparency! Well priced! Reviewed on: 22nd December 2017

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