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Moneyfarm: General Investment Account reviews

4.84
Based on 2,042 reviews, last reviewed 17th Mar 2026
7600% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Easy, trustworthy investment App makes things very simple. They are available if you need help or guidance to talk you through the options. Reviewed on: 17th March 2026
Judith D's avatar
Judith D

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P

About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2042)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

4
Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Excellent support

5
I've joined Moneyfarm to move my old investment ISA's over to them. The fees are interesting plus I like their approach to investing. The interface is great. However, something went wrong when I tried to move my ISA to Moneyfarm: my transferform was lost in the post. It's often how a company resolve issues like these that you know they care about customers: they did. Their service was excellent. It's great to see automation going hand-in-hand with old fashioned customer service. Reviewed on: 10th January 2017

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