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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2008 reviews)

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4.84

Based on 2,008 reviews, last reviewed 2nd Mar 2026

4700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

The best returns I have ever had on investments. The best returns I have ever had on investments. I was sorry I had not unvested more money into my account. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2008)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Simplicity

The moneyfarm website is easy to navigate and their offerings are explained well. Reviewed on: 5th January 2022

Very Happy

Always available and investment performing Reviewed on: 5th January 2022

Great service from moneyfarm

Very easy to use app and helpful staff . Reviewed on: 5th January 2022

Ez

Hassle free. I barely think about it Reviewed on: 5th January 2022

A sensible way to invest

One of the best ways to invest your money safely instead of leaving it with no interest in your saving account. Yes, there is still a risk but with Moneyfarm experience finances investment and the choice of your risk exposure; this makes it ideal for me. Reviewed on: 5th January 2022

The best investment firm and software on the market

I've used Moneyfarm for more than three years now and my experience has been nothing short of brilliant. The platform is simple and easy to use, the customer service is friendly and efficient and the investment strategy is second to none. I would recommend Moneyfarm to anyone who is looking to start investing for the first time or experienced investors. The fee structure is simple too. Reviewed on: 5th January 2022

Great hands-free

Good value for money, especially during free trials. Returns are close to advertised too. Reviewed on: 5th January 2022

great service

moneyfarm is great offering a great experience Reviewed on: 5th January 2022

safe and smart

Moneyfarm has provided me a platform that gives me confidence and ownership over my portfolio. It’s clear and transparent and if, for any unlikely reason, I don’t understand something- they are a call away to provide human support. Reviewed on: 5th January 2022

Decent platform

I set up a GIA account a few years back with an offer which offered a certain amount free of charges. Unfortunately they went back on this offer and I’m now being charged. Not a massive deal but I’ve decided to keep my ISA with Vanguard Reviewed on: 5th January 2022

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