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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Very pleasant and helpful. Thank you. Reviewed on: 29th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Local branch with v. helpful and friendly staff (Fran) Face to face human contact with helps to build community and customer loyalty which is refreshing when some nay other banks and B.Socs are closing. Reviewed on: 29th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Fran. Response date: 13th May 2025

In branch service review

Very informed staff. Very helpful and friendly staff. Reassuring that can put in cheques and discuss financial info with someone face to face. Fran is excellent. Reviewed on: 29th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

I always have amazing service when I pop I. The lady who served me is Angela. She is so professional, knowledgeable and smart. Helpful and great at explaining things to me. Reviewed on: 29th April 2025

In branch service review

Opening times especially on a Saturday until 12:30, Extremely friendly and helpful staff. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Very impressed by the kind, patient and friendly service I received from your representative this morning (Oliva). Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

It is local to me and I hope can remain in Caldicot for the foreseeable future. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Fantastic that Neil was able to see me straight away to invest my money at Caldicot. Stay in the high street please. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Very good experience, very helpful. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Face to face contact which is extremely important to me. Friendly staff. Reviewed on: 28th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Monmouthshire Building Society: Savings now

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