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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

Swansea Branch, Great staff, Adele and David have fa...

5
Swansea Branch, Great staff, Adele and David have fantastic product knowledge and answered all my questions with ease. Opening this years ISA I had their total attention and were so helpful either in person or on the phone. Reviewed on: 16th April 2025
Steve G's avatar
Steve G
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. Your review will be shared with Adele and David. Response date: 17th April 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful staff and I can walk to the branch for any business I need to conduct. Reviewed on: 16th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Location is convenient, staff always helpful and friendly. Reviewed on: 16th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

4
Friendly staff, Helpful in branch. Trying to ring Newport can be difficult. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Local office, good customer service. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Great service from Ellie, Julie and Oliva in Chepstow. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Convenient and local being in Chepstow. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and dog-friendly, open every day. Be great to have online banking. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly service. Always met my requirements for withdrawing money into accounts. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Warm, friendly and helpful staff. Jacqui in Chepstow is lovely. Nothing too much trouble. Reviewed on: 15th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

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