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Monmouthshire Building Society: Savings reviews

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

8%

0%

0%

1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Monmouthshire Building Society Savings reviews (3007)

In branch service review

5

Very polite and helpful staff (Cath). Reviewed on: 5th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

5

Always friendly, patient and most helpful. David dealt with us today, very sensitive to our needs and very professional and kind. Reviewed on: 5th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with David. Response date: 13th May 2025

In branch service review

5

Staff always helpful and informative. Reviewed on: 5th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Very helpful advice and care, saw Vicky. Reviewed on: 5th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

5

Branch in Cowbridge would be good. We saw Vicky here and she was excellent. Reviewed on: 5th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

I find that the staff are always professional and ha...

5

I find that the staff are always professional and happy to serve you . I spoke with the store manager today who is always happy to help with any queries that I have . Reviewed on: 4th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. It is great to hear your positive comments, which will be shared with the branch managers. Response date: 4th April 2025

In branch service review

5

Opening a/c was quick and easy. Interest rate and accessibility is good. Reviewed on: 4th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

4

Staff excellent, Only gripe is couldn't do faster payment from a different a/c had to be set up. Reviewed on: 4th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

5

Local and friendly society with very helpful staff and Sarah was very patient and understanding to our needs. Reviewed on: 4th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

4

Branch offices allow me to conduct business in person. Reviewed on: 4th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

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