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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Friendliness and personal service, one the to change, more privacy. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Very friendly staff, who are very helpful, when I spoke with Antony. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with the Antony. Response date: 13th May 2025

In branch service review

Good old fashioned personal service. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Staff are always friendly and helpful. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Lovely Welcome Staff very friendly. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

The welcoming staff are brilliant. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Don't like the layout of the branch found there was no privacy at the counter. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th May 2025

In branch service review

I love the Squirrel. To be honest the staff are brilliant, friendly, polite, professional and I love the banter. Reviewed on: 2nd April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Customer service received from Sarah, she is helpful, professional and always welcoming. Reviewed on: 1st April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with Sarah. Response date: 13th May 2025

In branch service review

Local, but other society's email rate changes to individual customers. I think that would be an advantage, and would help with making decisions. Reviewed on: 1st April 2025

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Monmouthshire Building Society: Savings reviews

19% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Monmouthshire Building Society: Savings now

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