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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Nothing to improve. First class in everything, staff are brilliant and polite, nothing is too much trouble. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly efficient staff and a location near to home. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Nothing is too much trouble - explain things clearly. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly personal service and convenient branch in Cwmbran. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Brecon branch. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

4
Nothing to improve. Welcomed the face-to-face interview rather than doing things digitally. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

5
Sarah explained everything in detail to get me the right product for my needs. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Sarah. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

5
Everything is great, it cannot be improved. All the staff are very helpful. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

4
Great service and friendly staff. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

5
Conveniently located in the centre of Cardiff. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

5
Professional, organised and dealt with quickly and satisfactorily in Brecon. Reviewed on: 7th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Brecon branch. Response date: 30th April 2025
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Monmouthshire Building Society

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