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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

The friendly atmosphere, happily old-fashioned, e.g. actual passbooks, personal service, not online. Reviewed on: 28th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Ease of transactions, helpful and knowledgeable staff in Monmouth. Reviewed on: 28th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

In branch service review

Like the personal service but online facilities would be good. Reviewed on: 28th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th March 2025

In branch service review

Very happy with current situation. Reviewed on: 28th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

Good customer service and grate rats

Good customer service and grate rats Reviewed on: 27th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 27th February 2025

In branch service review

Personal service and I fully comprehend the savings accounts available to me. Reviewed on: 25th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Face-to-face contact with a member of staff - Sarah is friendly, helpful, always welcoming and knowledgeable. I always leave the agency feeling reassured. Reviewed on: 24th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah Response date: 28th March 2025

In branch service review

Easy to access Cardiff branch on Queen Street. Friendly staff - Vicky explained everything well giving all options. Some savings rates are not as competitive with other BS, but this varied too. Reviewed on: 24th February 2025

In branch service review

We like the personnel face-to-face contact in branch which is perfect for us. Reviewed on: 24th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Local branch always very helpful. Hope this branch continues to remain open. Reviewed on: 24th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society: Savings reviews

80% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2931)

In branch service review

In branch service review

In branch service review

In branch service review

Good customer service and grate rats

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Monmouthshire Building Society: Savings now

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