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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
I prefer to speak to someone as I have hearing loss and dyslexia. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide feedback for the Society. Response date: 31st March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff, very welcoming, nothing is too much trouble. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Fair interest rates, courteous staff, very friendly. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I am a long term saver, 40 years - very helpful, supportive and trustable. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
People orientated!! Face-to-face and local - less than a mile from my home and open when I can visit). Only improvement - a guarentee it would never close or more!. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Passbook accounts. Convenient agency. Slightly higher rates elsewhere on certain accounts. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th April 2025
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Monmouthshire Building Society

In branch service review

1
Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We'll share your feedback with Vicky. Response date: 7th May 2025
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Monmouthshire Building Society

In branch service review

5
The staff are very friendly and have become personalities, not just staff. This can't be achieved by policy alone, there is a fortunate chemistry in action at the branch that makes a visit bery pleasant. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
It's local and easily accessed. I can always have queries addressed quickly by a real person. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Helpful and approachable staff and easy to make an appointment to see someone. Easy to get to the Monmouth branch. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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