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Monmouthshire Building Society: Savings reviews

4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Helpful and speedy at completing all 3 transactions of mine. Very happy. Reviewed on: 15th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
friendly staff, very helpful and always happy to help with anything. Couldn't fault the staff. Reviewed on: 15th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and thorough. Staff were very helpful and gave good advice. Reviewed on: 15th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Local, still have branches, and friendly. Reviewed on: 15th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
My first visit today to open an account and the staff were more than helpful and very patient with me - took time to explain everything. Reviewed on: 15th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly welcoming staff which are very professional. Convenient and local. Reviewed on: 14th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly atmosphere, clear and easily understandable. Very polite and personable. Reviewed on: 14th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Professional and courteous staff, high street branch preferrable, manual paperwork as well as bankbook welcome. Staff were very knowledgeable and courteous. Reviewed on: 14th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly service and prompt meetings. Reviewed on: 14th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Excellent service - friendly, and helpful polite staff. Reviewed on: 14th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

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