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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Helpful girls at Chepstow - always smiling. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot staff are really helpful. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff. Good products which suit my needs. Convenient location at Caldicot. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Helpful staff and good information about accounts. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful, explained in an easy way, I'm quite happy. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
We like the local branch in Clevedon. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

3
Much like all the others, but it does have a high street presence. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Adele was so helpful in opening an account with you, explaining all my queries. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Adele. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

4
It is local - you can just walk in - it's open all day. The customer service is great. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Good, friendly service from Adele. I like having a passbook - I can see where I am with it. Don't like going online. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Adele. Response date: 9th May 2025
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Monmouthshire Building Society

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