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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.766597270976405622 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

We can speak to people face-to-face. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Local branch, friendly staff - supportive of local projects. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Personal and helpful staff. On a recent visit they noticed I was upset and offered me a seat and tea, really appreciated this level of service follow my partners bereavement., completely different level of service that I experienced with a bank on the same morning. I prefer to speak which staff in person reference services offered and hope this level of customer support continues. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

In branch service review

Accessibility, rates, passbooks!! Called into Cardiff branch and was dealt with by Vicky who was friendly and helpful. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Cardiff branch. Response date: 28th March 2025

In branch service review

You are local here in Chepstow. The staff are helpful and polite. Withdrawals are quick and undertaken very quickly from accounts. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Professional advice given about all products available. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

I handed my certificate of probate with regards to my late wife to your Chepstow branch. I had a phone call the same day and the money was transferred to my accounts. Impressive by any standards. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

I have been a member for many years, however there is no local branch in Haverfordwest. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Easy solutions to problems when chaning accounts. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Local branch where I can obtain face-to-face advice on products and services at a time to suit me. Can park easily and avoid the requirement to go into town. So much more personable that speaking to someone on the phone or online. Reviewed on: 10th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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