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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Great personal service, friendly, helpful staff. Details of new products and information given both by mail and staff. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

4
Friendly family attitude. Disappointed request for assistance with sponsorship of our local choral society - not expected any because of late application but it would have been nice to receive a response even if the answer was no. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Staff are friendly and helpful in Cardiff branch. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and efficient staff. Excellent service - lovely office in Cardiff. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Cardiff branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Good - High street presence. Improve? - Would prefer computer access online rather than app based. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Good locations. Friendly service from Karen and Carey. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Newport - Caerleon Road branch - very personalised treatment/advise. Very friendly, approachable and professional staff. Reviewed on: 11th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caerleon Road branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
The staff are amazing, nothing is too much trouble for them. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Service with kindness and a smile. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. No Whelsh!. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th March 2025
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Monmouthshire Building Society

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