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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Local branch offering competitive interest rates on savings accounts. Friendly and welcoming staff. Reviewed on: 13th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I received a warm welcome to my appointment, professionally guided by Zoe and very informative. Who needs a coffee shop when you've got John! Well done all of you, excellent service. Reviewed on: 12th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Brecon branch. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
All very good to speak to a person. Very important. Reviewed on: 11th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Traditional building society, not a bank. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Accessible and local in Cwmbran. Staff always friendly conduct themselves in a professional manner. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Very efficient staff. Very professional in the way I was dealt with by both counter and appointment persons. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Very good service today as a new member. Very professional member of staff. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
All great. Very helpful and friendly staff. My personal thanks to Annie for her great service. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Annie. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Competitive rates of interes. Helpful staff. Good range of savings accounts. Retention of passbook accounting. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Face-to-face service, accessibility, friendly, helpful, professional. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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