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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2858 reviews)

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4.88

Based on 2,858 reviews, last reviewed 17th Dec 2025

64% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

Great service from Debbie at Caldicot when opening a new account. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Debbie. Response date: 28th March 2025

In branch service review

My dad introduced me to the Caldicot branch and I opened an ISA. Neil and the staff were really friendly and explained all I needed easily for me. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Caldicot branch. Response date: 28th March 2025

In branch service review

Local office - friendly staff. Competitive rates. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Friendly, personal service and good accounts. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Very local, very good informed staff, very friendly. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Easy access to branches. Pleasant and helpful staff. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

I like the building society's patience dealing with customers. Having a VISA card might help some people more promptly. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th March 2025

In branch service review

I am satisfied with the service as it is (although a desk would be good). Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Banking in-person - I am in the process of moving my savings from other banks who are closing branches. Reviewed on: 14th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Excellent, professional member of staff. High street location!. Reviewed on: 14th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

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Monmouthshire Building Society: Savings reviews

64% decrease in 5 star reviews

80% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2858)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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