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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Came to Cardiff, saw Vicky and Beth, both were great. Reviewed on: 20th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society, we are glad to hear that you have had a good experience with the Cardiff branch. Response date: 28th March 2025

In branch service review

Local branches. Helpful staff! Good interest rates. Reviewed on: 20th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Friendliness of staff and convenient location. Reviewed on: 20th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

I love that you have so many branches giving access to your delightful and knowledgeable staff. Lisa worked so hard to get the answers to my very complex query. Reviewed on: 20th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Lisa. Response date: 28th March 2025

In branch service review

The service provided to a first time saver was very informative! No improvements. Joanne was very lovely and explained everything well. Reviewed on: 20th January 2025

In branch service review

Joanne was a very friendly person and very helpful. Reviewed on: 20th January 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

The local branch is convenient to our lifestyle. Very friendly and helpful staff. Reviewed on: 18th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

I most like the personal touch. Staff are both knowledgeable and friendly. I trust them. Reviewed on: 18th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

In branch service review

Staff are friendly, helpful and informative. Adele has explained everything thoroughly to me and is very pleasant. Reviewed on: 18th January 2025

In branch service review

Friendly, helpful staff members who I am able to access for information if I need. The personal service that is delivered at appointments is tailored to my needs. Reviewed on: 18th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th March 2025

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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