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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Called to swansea branch for a meeting with Jackie a...

Called to swansea branch for a meeting with Jackie and she was an excellent person to deal with. Very helpful Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jacky. Response date: 19th September 2024

Very friendly staff with great customer services ski...

Very friendly staff with great customer services skills Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a good experience with the Society. Response date: 19th September 2024

In branch service review

I like the fact that you have branches and agencies open. Make sure you keep branches and agencies open. Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Already recommended a friend. Rate change letters - can they be produced in one letter instead of five or 6 if you have that many accounts? Staff are always very friendly with me. Lovely, friendly staff - I am in every week. Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024

In branch service review

Easy to reach from home with a local branch. Also very helpful staff. Nothing needs improving. Reviewed on: 17th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

There is a branch in Chepstow providing personal, face-to-face service. Reviewed on: 17th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Friendliness of the staff and products that meet my needs. Efficieny of staff in dealing with customers - all great. Reviewed on: 16th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024

In branch service review

Good service. You should change the layout in branch so the customer can see the staff more clearly though. Reviewed on: 16th September 2024

In branch service review

Friendliness of the service and knowledge of the staff is fantastic. Reviewed on: 14th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

I like that I am able to always speak to a person. Reviewed on: 14th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

Called to swansea branch for a meeting with Jackie a...

Very friendly staff with great customer services ski...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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