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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.766762390381526104 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

I like that it is just around the corner from me. It's a very friendly society. Dealt with in a professional and friendly manner. Reviewed on: 13th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024

In branch service review

Greeted with a smile, staff are helpful, local branch are so much more convenient which encourages saving more even if it's only small amounts at a time. Reviewed on: 13th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024

In branch service review

Friendly and helpful customer service. Reviewed on: 13th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Everything is great - from all the staff (for their patience in explaining everything is detail). Reviewed on: 13th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024

In branch service review

Friendly staff and it was easy to move the appointment when I needed to. Reviewed on: 13th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 25th October 2024

Cathy was excellent helping us choose our savings ac...

Cathy was excellent helping us choose our savings accounts. The staff at the cwmbran branch was very helpful and friendly. Reviewed on: 13th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy and the Cwmbran branch. Response date: 13th September 2024

Cathy at the Cwmbran branch was exceptional

Cathy at the Cwmbran branch was exceptional Reviewed on: 12th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at the Cwmbran branch. We have passed your comments on to Cathy. Response date: 12th September 2024

In branch service review

I like the friendly staff and very helpful branches. Maybe longer opening hours needed?. Reviewed on: 11th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 24th October 2024

In branch service review

Very good staff. Happy, skilled and of much help. Please keep doing what you are noew doing. Reviewed on: 11th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024

In branch service review

Reasonable savings rates; swift and personal service, with very friendly and personal staff. Reviewed on: 10th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Cathy was excellent helping us choose our savings ac...

Cathy at the Cwmbran branch was exceptional

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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