Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Shanagh and Cathy were both easy to speak to, helpful and informative and I was impressed with the service. Reviewed on: 25th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy and Shanagh. Response date: 25th October 2024

In branch service review

Visited Cardiff and had an appointment with Vicky. Very helpful and friendly. Reviewed on: 25th September 2024

In branch service review

As a saver, good interest rates. Staff are always excellent, including Vicky who dealt with me. Reviewed on: 25th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Vicky. Response date: 25th October 2024

Helpful and friendly !

Rang yesterday to make an appointment in relation to opening an isa for both my wife and I. Offered a selection of appointments this week, and opted for 10.30 this morning. Had a warm welcome from Charlie at the brecon branch who took us through sll the options, sorted out every last detail to enable the isas to be opened, and arranged an upgrade to the original account we had taken the money from. Could not have been more helpful. Reviewed on: 24th September 2024