8194460 Monmouthshire Building Society Savings Reviews - Smart Money People
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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
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Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Polite staff. Vicky today was very helpful. Sound financial advice. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Visited Cardiff branch and saw Vicky, she was helpful and knowledgeable. I would recommend the Monmouthshire to all. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Cardiff branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Local, helpful staff in Brecon. Wish you opened at the usual time on Wednesdays. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Great customer service - helpful and professional. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
People are very friendly and they provide excellent service. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Local service, helpful staff, explained all the accounts, very friendly. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for providing feedback on your recent experience with the Society, Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
The service is excellent, the staff are always very helpful, cheerful and very obliging. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Staff very helpful with clear explanations and patience. Worth a travel to the Monmouth branch. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

4
Helpful and friendly staff, namely Rachel in Monmouth. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Rachel. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Knowledgeable staff and very friendly at the Monmouth branch, the best in our experience. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Monmouth branch. Response date: 13th September 2024
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Monmouthshire Building Society

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