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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
A pleasure to deal locally with such friendly and efficient staff. Interest rates could be better. Not everyone wants to go online yet either. Reviewed on: 9th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
It's a local building society with a branch on the high street. Reviewed on: 9th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Good service by Joanne in Risca. Reviewed on: 7th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face engagement. They provide a passbook. Good level of communication. Reviewed on: 6th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Great service and friendly staff. Reviewed on: 6th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Good customer service and advice on products. I have found setting up the online services difficuly. Reviewed on: 6th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Clear and precise information. Clearly described process of application and terms and conditions of the savings product. Reviewed on: 6th September 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and understanding with clear information. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always friendly and helpful and considerate in what their job consists of. Jo, Kate, Christy and all the other employees are great. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Great customer service by Karen. Good rates of interest. Reviewed on: 6th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

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