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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.766259236498493976 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Great locality and service from staff. Reviewed on: 20th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Love the fact that you have lots of local branches so that I can go in and chat to someone in person. Staff at Caerleon Road branch, Newport, are always so knowledgeable and friendly. Reviewed on: 20th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 25th October 2024

In branch service review

Local branch with friendly staff. Reviewed on: 20th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

The Monmouth branch is grea - friendly staff. Reviewed on: 20th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Fabulous customer service with a smile. Reviewed on: 20th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Very personal and very friendly service. Nicki always explains everything clearly. Always have time and can answer all questions. Reviewed on: 20th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024

Called to swansea branch for a meeting with Jackie a...

Called to swansea branch for a meeting with Jackie and she was an excellent person to deal with. Very helpful Reviewed on: 19th September 2024

Very friendly staff with great customer services ski...

Very friendly staff with great customer services skills Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a good experience with the Society. Response date: 19th September 2024

In branch service review

I like the fact that you have branches and agencies open. Make sure you keep branches and agencies open. Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Already recommended a friend. Rate change letters - can they be produced in one letter instead of five or 6 if you have that many accounts? Staff are always very friendly with me. Lovely, friendly staff - I am in every week. Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Called to swansea branch for a meeting with Jackie a...

Very friendly staff with great customer services ski...

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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