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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Friendly service in the Cwmbran branch. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
I like that having a passbook makes it harder to access your cash. High interest rates. Good customer service. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, explain in detail, and they treat you with respect. Good products. Money feels safe. Local branch. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Having a local branch is very important to me and being able to call in to the branch and engage in person in Risca. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Risca branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
There are branches locally. Could do monthly interest on the account. Reviewed on: 23rd August 2024
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Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Staff always friendly and helpful in the Risca branch. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Risca branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Always friendly and very helpful when explaining/answering any questions we may have. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and efficient staff. Good products. High street presence. Not happy about time for cheques to clear after being paid into account. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, personal service in Cardiff. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Cardiff branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Had an appointment with Vicky who was excellent and explained everything very well. Reviewed on: 23rd August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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