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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Good service

5
Vicky was very welcoming and explained everything well. Reviewed on: 12th August 2024
Aled H's avatar
Aled H
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Vicky. Response date: 13th August 2024
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Monmouthshire Building Society

In branch service review

5
The simplicity is great, nice to have an in-person location with such helpful staff. Reviewed on: 12th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
The staff are just so friendly, helpful and nothing is too much trouble. Reviewed on: 12th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
The branch is on my doorstep, easy to deal with too. Reviewed on: 12th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
I like the customer service and friendly team. Reviewed on: 12th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Convenient, great rates, love the Caerleon Road branch so much and it is so close to me. Great service today from Annie and Mandy. Reviewed on: 10th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Caerleon Road branch. Your comments will be passed on to Annie and Mandy. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
It's local to me. The staff are very friendly, helpful and patient. Everything is never too much trouble and they always spend time explaining everything to me. Reviewed on: 10th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
The staff were very lovely, kind and welcoming. Particularly Hollie who helped me and made my experience quick and easy. Reviewed on: 10th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Hollie. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful, and best of all not a bank!!. Reviewed on: 10th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff are courteous and helpful, and it is convenient to where I live in Newport. Reviewed on: 10th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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