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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

It is lcoal and has helpful staff. The interest rates are also OK. Reviewed on: 16th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

Passbook and face-to-face contact. Excellent service, very knowledgeable. Reviewed on: 16th August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024

In branch service review

Love the friendliness of the staff. Reviewed on: 16th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

Always helpful and very friendly. Reviewed on: 15th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

Very sociable staff and a convenient branch. Reviewed on: 15th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

Very pleasant team in Cardiff Queen St Branch, Shana...

Very pleasant team in Cardiff Queen St Branch, Shanaugh is a joy, always welcoming and smiling. Reviewed on: 15th August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 15th August 2024

The MBS store at Caerleon Road, Newport are fantastic.

The MBS store at Caerleon Road, Newport are fantastic. Mandy dealt with my customer issues with exemplary customer management and EQ skills. I was also very impressed with the care and compassion that is provided to each customer. In addition the manager who works at the Cardiff branch (Cathy) was very kind and you could see her leadership is fully for her team and people focused. Thank you. kind Regards Sqn Ldr Luke J Pearce. Reviewed on: 14th August 2024

Successfully opened a Savings Bond

I came to help my sister open a savings account. We were served by Cathy Bone. She was helpful, professional and informative. We listened to options we had not considered and opened a fixed rate bond. Reviewed on: 13th August 2024

In branch service review

Assistants are very friendly and helpful. Reviewed on: 13th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

Friendly and a good service in Risca branch. Reviewed on: 13th August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with our Risca branch. Response date: 13th September 2024

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Monmouthshire Building Society: Savings reviews

19% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Very pleasant team in Cardiff Queen St Branch, Shana...

The MBS store at Caerleon Road, Newport are fantastic.

Successfully opened a Savings Bond

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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