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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,522 reviews, last reviewed 31st Aug 2025
13% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

In branch service review Friendliness and knowledgeable level of Adele the representative I saw. Reviewed on: 30th August 2025
Verified source

Latest lowest rating:

1

Stay away I completed online registration for a regular saver account. Completed all the paperwork necessary for the money to be debited from my primary account... Read more Reviewed on: 31st August 2025
Eliot Rudolph's avatar
Eliot Rudolph
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2522)

Happy

4
A local branch supporting local people Reviewed on: 12th November 2019
Philip Kidner 's avatar
Philip Kidner

Excellent Service Provider

4
The staff at the Swansea branch are always very helpful and knowledgeable. Interest is usually quite competitive. The two combined make for our usual return visits. Reviewed on: 12th November 2019
Hywel Phillips's avatar
Hywel Phillips

a friendly society

5
Personal attention always My wife and I enjoy our visits and meeting the helpful staff Reviewed on: 12th November 2019
john roger's avatar
john roger

Friendly Local Service with Competitive Rates

5
Opened a new ISA with Monmouthshire and found the service first class. It was so nice having a local branch where you could speak to a human being. We have no banks in our town so it was refreshing to be able to pop into branch for advice and support. Interest rates were very competitive and I felt I had a very positive experience dealing with Monmouthshire Building Society Reviewed on: 12th November 2019
Ellen's avatar
Ellen

friendly and approachable staff

5
the staff are always friendly and helpful They always greet you with a smile and ask about my day especially Pam in the Risca branch Reviewed on: 12th November 2019
Pamela Walters's avatar
Pamela Walters

Mrs Carol Gunter

5
The Society is solid and trustworthy. Over the years they have looked after the money I have managed to save. They are like a rock in changing seas. My husband and son also save with you. Don't go anywhere MBS. We need you. Reviewed on: 12th November 2019
Carol Gunter's avatar
Carol Gunter

Simple quick and easy

5
So easy to save or withdrawl.staff remember your name and always greet you Reviewed on: 12th November 2019
W watlins's avatar
W watlins

Clear, friendly advice, a Building Society that feels part of the community..

5
I opened an account with the society on recommendation of my 92 year old father. After the death of my mother he had several frustrating experiences with banks and building societies with whom he who has had personal and business accounts for over sixty years, were very unhelpful in helping process my mother's estate. The staff at the Monmouthshire were not only very helpful, but, he said, considerate and sensitive. He even goes in there for a chat when he is feeling lonely. So I followed his recommendation and opened an account. And he was right, lovely staff offering clear and professional advice. Reviewed on: 12th November 2019
Andrew S's avatar
Andrew S

Welsh Society That Looks After Your Money

4
Very pleased with the interest rate I am receiving on my 3 year bond. I would like to see the society open a branch office in Cardiff somewhere in the city centre but not in the expensive St Davids Centre. Keep up the good work M.B.S. Reviewed on: 12th November 2019
Terry's avatar
Terry

Staff

4
Staff are always friendly and helpful especially when I bought an ICA. Reviewed on: 12th November 2019
Jennifer Cutting's avatar
Jennifer Cutting

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