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Monzo: Personal Loan reviews

4.88
Based on 114 reviews, last reviewed 26th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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95%
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4%
3 star
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2 star
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1%

Latest highest rating:

4

Good company, helped me pay for birthday for my daug... Good company, helped me pay for birthday for my daughter Reviewed on: 26th May 2025
Naomi C's avatar
Naomi C

Latest lowest rating:

1

Poor Loan Service too expensive compared to competitors I was granted for a loan up to £16k but the APR was expensive. I managed to get one with a competitor for 4.9%. How can we support a bank we are co... Read more Reviewed on: 12th March 2023
Nickb's avatar
Nickb

About this product

Monzo personal loans are available for up to £25,000.

In the Monzo app, your loan sits alongside your pots, so you can see the progress you're making. You can also give it a name and add an image of your choice.

Monzo personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Personal Loan reviews (114)

Easy to apply for, manage and would highly recommend

5
I think my all round experience as a Monzo customer has been a level above any other bank that I have experienced, could not recommend enough! Reviewed on: 3rd March 2023

Amazing

5
Monzo is the best bank I have ever had. It is easy to use. Good for begginers. Very good and efficient customer service. I am a happy customer Reviewed on: 3rd March 2023

Easy to manage

5
Getting the loan was easy as they already had enough information to preapprove a certain amount. I also appreciate the way the app lets you manage your payments including and the fact that there are no penalties for paying your monthly installment early. Reviewed on: 3rd March 2023

One of the best banks in uk

5
I have the most best amazing experience with monzo I swear just can’t express in my views just get the account and feel it your self.. Reviewed on: 3rd March 2023

Customer-focused great loan

5
The loan came like a dream and I didn't believe it. I had to leave the money untouched for 24 hours in case it was a mistake. But it was real and the interest rate was very reasonable and competitive. Reviewed on: 3rd March 2023

Incredible service!

5
Amazing service. Easy to use and extremely helpful thanks monzo!! Needed the loan to improve the living room and kitchen. Reviewed on: 3rd March 2023

Excellent

5
So flexible and also understanding, more than a normal bank Reviewed on: 3rd March 2023

Your are my number 1!!

5
Excellent service friendly staff whenever need to speak to someone and the app is really easy navigate. Definitely will recommend to family and friends Reviewed on: 3rd March 2023

Straight forward loans

5
The whole experience was so simple. Everything was laid out very clearly. I felt in control of the amount I borrowed, the length of time to pay back. Very happy with service. A bank I'm very confident of dealing with Reviewed on: 3rd March 2023

Monzo is by far the best Bank

5
I've now been with Monzo for my main account for 5 years and whilst I have other traditional and digital accounts it is still the main one for me and for many reasons. Great customer service, easy to use app and products as well as a great UI Reviewed on: 3rd March 2023

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