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Monzo: Personal Loan reviews

Name: Personal Loan
Rating: 4.93 (128 reviews)

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4.93

Based on 128 reviews, last reviewed 7th Apr 2026

1400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

Latest highest rating:

5

Impeccable service rendered The service i have received from Monzo, from transactions to customer care support has been impeccable. Reviewed on: 7th April 2026

Latest lowest rating:

1

Poor Loan Service too expensive compared to competitors I was granted for a loan up to £16k but the APR was expensive. I managed to get one with a competitor for 4.9%. How can we support a bank we are co... Read more Reviewed on: 12th March 2023

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About this product

Monzo personal loans are available for up to £25,000.

In the Monzo app, your loan sits alongside your pots, so you can see the progress you're making. You can also give it a name and add an image of your choice.

Monzo personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Personal Loan reviews (128)

Amazing

Amazing service and very easy to use Reviewed on: 9th April 2023

Good job

I'm totally recommend Reviewed on: 8th April 2023

Clear & Straightforward Loan

My loan was easy to set up & understood every step in the process. Communication was clear and quick. The process of payments and setting exactly where the loan is at its great. Would use again and recommend to others Reviewed on: 7th April 2023

Great Banking App

Monzo is a fast and efficient banking app. Excellent and easy to navigate with lots of different banking options. I have never had to contact customer services so not had the experience of dealing with that but all over great banking. Money is safe and secure and easy to access. I applied for a personal loan and within minutes had a decision and within hours it was in my account. Great service. Reviewed on: 7th April 2023

Perfect bank

I using Monzo from 2019 and this is the best bank in the world everything is so good and easy. Reviewed on: 7th April 2023

Monzo flex

with monzo flex my finances are more in control Reviewed on: 6th April 2023

Amazing experience

Monzo has been a revelation. They make banking easy. They act professionally when dealing with complaints and they've twice given me loans with little or no hassles Reviewed on: 6th April 2023

Dimitar

I have been using monzo actively for 6 months and I am very happy with it. I have had monzo for three years Reviewed on: 6th April 2023

Good

Very good banking in United Kingdom Reviewed on: 6th April 2023

Easy to manage

Great financial service. Easy to use and set up. Reviewed on: 6th April 2023

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