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MotoNovo: Car Finance reviews

Name: Car Finance
Rating: 4.84 (1326 reviews)

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4.83

Based on 1,326 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing service and very easy to understand how much... Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Latest lowest rating:

2

Quick to approve and slow to support Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m ... Read more Reviewed on: 19th June 2023

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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

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MotoNovo Car Finance reviews (1326)

Mr Shakeel Sarwar

to be honest with you it was very good experience with that finance ccompany. Reviewed on: 12th April 2018

good service persons you can understand and are helpful.

Good service very helpful and made it easy to understand,excellent. Reviewed on: 12th April 2018

Warm and Welcoming

I am very happy with my experience using Motonovo finance after expressing worries about not qualifying for finance, the team were very warm and friendly and went the extra mile making me feel very included in the process. Reviewed on: 12th April 2018

Bailiffs because of their complete lack of Caring

If I could give 1 star I would. The agreement went as planned however the problem arose a few months after I handed the vehicle back. MotoNovo had not filled out the V5C correctly so the car was still in my name. I then started getting bailiffs knocking on my door in regards to the vehicle. Obviously annoyed I phoned MotoNovo and asked for a letterheaded document clarifying the vehicle was no longer in my possession at the time of the fines being issued. we are now 10 days later, 20 phone calls, and 4 bailiff visits later and still no letter. My vehicle got clamped after 3 days so I have had to get trains and taxis etc. To make matters worse I then received a letter from MotoNovo apologising for the issues but saying they are glad they resolved the Issue, what a joke. Reviewed on: 6th April 2018

Perfect

Perfect for what I needed at the time Reviewed on: 14th January 2018

Unhelpful in hard times.

I was happy with the service until my situation changed. My husband was diagnosed with lung cancer, he had the lung removed and was off work (unpaid) I got made redundant and money was very tight, rang up to see if there was any assistance they could offer, such as a short payment holiday until we got our finances sorted and were back on our feet, I wouldn’t have even minded if the length of the agreement term had been extended with extra interest......but i got nothing, all they could come up with is that i would have had to sell the car if i couldn’t make payments and i would probably still owe them money, this was not a option as i needed the car to get my ill husband to and from hospital. We have had to borrow money off family and i have fallen behind on paying other bills ( thankfully THEY have been helpful) not to mention to added stress it’s caused myself and my husband all because of Motonovo’s attitude, what makes it worse is this is the second loan i’ve had with them and i’ve always paid on time. I won’t be going with them again. Reviewed on: 1st December 2017

Quick and hassle free

Let us know we had been accepted straight away and the interest rate was very reasonable for car finance. Reviewed on: 1st July 2017

simple and easy process

finance was sorted in no time at all Reviewed on: 1st July 2017

Excellent

My experience was very efficient and very straight forward. I was very very impressed with the customer service and would defiantly recommend to friends and family. Reviewed on: 30th June 2017

Fab service

Brilliant service, quick and responsible lending. Discussion on gap insurance also with everything explained in detail. Reviewed on: 30th June 2017

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MotoNovo: Car Finance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review MotoNovo: Car Finance now

MotoNovo Car Finance reviews (1326)

Mr Shakeel Sarwar

good service persons you can understand and are helpful.

Warm and Welcoming

Bailiffs because of their complete lack of Caring

Perfect

Unhelpful in hard times.

Quick and hassle free

simple and easy process

Excellent

Fab service

Review MotoNovo: Car Finance now

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