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MotoNovo: Car Finance reviews

View other MotoNovo products
4.26
Based on 1,331 reviews, last reviewed 15th May 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy straight forward application. Easy straight forward application. Great online account. Reviewed on: 16th April 2026
Andrew Moore's avatar
Andrew Moore

Latest lowest rating:

1

MotoNovo took my cash deposit and added it back int... MotoNovo took my cash deposit and added it back into the total amount payable. Then charged me interest on it. My own money — used to make me pay more... Read more Reviewed on: 15th May 2026
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Natalie
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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

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MotoNovo Car Finance reviews (1331)

Unhelpful in hard times.

1
I was happy with the service until my situation changed. My husband was diagnosed with lung cancer, he had the lung removed and was off work (unpaid) I got made redundant and money was very tight, rang up to see if there was any assistance they could offer, such as a short payment holiday until we got our finances sorted and were back on our feet, I wouldn’t have even minded if the length of the agreement term had been extended with extra interest......but i got nothing, all they could come up with is that i would have had to sell the car if i couldn’t make payments and i would probably still owe them money, this was not a option as i needed the car to get my ill husband to and from hospital. We have had to borrow money off family and i have fallen behind on paying other bills ( thankfully THEY have been helpful) not to mention to added stress it’s caused myself and my husband all because of Motonovo’s attitude, what makes it worse is this is the second loan i’ve had with them and i’ve always paid on time. I won’t be going with them again. Reviewed on: 1st December 2017
sue mcleod's avatar
sue mcleod

Quick and hassle free

5
Let us know we had been accepted straight away and the interest rate was very reasonable for car finance. Reviewed on: 1st July 2017
Andtea Harris's avatar
Andtea Harris

simple and easy process

5
finance was sorted in no time at all Reviewed on: 1st July 2017
Tony Llewellyn's avatar
Tony Llewellyn

Excellent

5
My experience was very efficient and very straight forward. I was very very impressed with the customer service and would defiantly recommend to friends and family. Reviewed on: 30th June 2017
Sophie Ambrose's avatar
Sophie Ambrose

Fab service

5
Brilliant service, quick and responsible lending. Discussion on gap insurance also with everything explained in detail. Reviewed on: 30th June 2017
Zia hutchings's avatar
Zia hutchings

Great help , need there online page little more simple

5
Could do with making thing more clear at the start of the agreement form can take a little while to understand what's going on , e.g. How much it's going to cost for how many months and when the money is going to start coming out of your account Reviewed on: 30th June 2017
James's avatar
James

Excellent service

5
Very quick response, excellent service, frequent information keeping you up to date. Reviewed on: 30th June 2017
s's avatar
s

Fab, flexible, fast

5
I have used motonovo on multiple occasions and ive always been happy with them on every experience. They are just a good, meaniable company providing great service consistently over the 6/7 years that I have been dealing with them. Reviewed on: 30th June 2017
Andrew jones's avatar
Andrew jones

Easy,quick and satisfying

5
When I decided to purchase my vehicle,the dealer dealt with the finance in a very efficient manner,the process was straightforward and the decision reached in a very good time frame.could not be faulted. Reviewed on: 30th June 2017
john mallinder's avatar
john mallinder

Very efficient and simple process

5
All done online, e signature and done in a matter of minutes. Very efficient! Reviewed on: 30th June 2017
Andrew Jones's avatar
Andrew Jones

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