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NatWest: Gold account reviews

Name: Gold account
Rating: 4.48 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

Brilliant

Really good app and use it all the time. Helps me manage my finances. Reviewed on: 17th February 2023

Best Bank

I’m very happy with the service Reviewed on: 17th February 2023

Very satisfied

I am very happy with the advantage gold & current account that i have with natwest. If I ever have a problem I just call them & the problem is quickly sorted & I never have problems getting to speak to a human.an being. Everyone that I have ever spoke to has been very helpful & knowledgeable. Natwest gets 10 out of 10 from me Reviewed on: 17th February 2023

Great account with added perks

I have this account for the perks. The travel insurance, and recovery services are cheaper than purchasing separately. Reviewed on: 2nd February 2023

Great account, great app

I think for the fee the products provided including world travel insurance, breakdown cover and mobile phone insurance is great. Also a big shout out to the mobile banking app which is fantastic. Reviewed on: 1st February 2023

Life savers

I could go on forever about this company. When my data was stolen, and my account was emptied of money, Natwest were there by my side, helping me to claim my money back and keep my account safe again. Additionally, the rewards you gain from the rewards account make a difference! The app is so easy to use, it is easy to find information you are looking for and it has been an excellent way of managing money. The staff are truly phenomenal. I genuinely feel that this is a bank that cares. Reviewed on: 28th January 2023

Simple app to access

The App has lots of useful features and I now do 99% of my banking via this app. Reviewed on: 24th January 2023

Excellent experience

Great customer service and fantastic banking app. Reviewed on: 23rd January 2023

Great banking

NatWest look after customers and their money Reviewed on: 20th January 2023

Mobile app is so simple to use and very simple & quick

Absolutely no issues with this service. Does everything I want in a simple and very easy to use mobile app and online banking. Reviewed on: 19th January 2023

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