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NatWest: Gold account reviews

Name: Gold account
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

Not worth it.

The "advantages" are not worth the money. Go for the basic account. Reviewed on: 31st January 2018

Great value account

Great bank account with additional services Inc free mobile phone ins, travel insurance and break down cover. Reviewed on: 26th January 2018

Great Bank

Have banked with the Natwest for over 30 years now and find them a brilliant bank! Reviewed on: 23rd January 2018

old bank..

very old fashioned in the way they interact with people - takes a long time to get stuff done. Reviewed on: 17th January 2018

Peace of Mind

recently had to use Breakdown and Phone insurance with absolutely no problems, we have a joint account so pay 1 fee for both of us to be covered, for £17 a month for both us we class this as good value. We often use the taste card too as eat out as a family treat once a month and this also saves us a fortune we probably save what the yearly cost is. Reviewed on: 6th January 2018

Rewards

Rewards including travel mobile insurance and breakdown service ver good - backed by top companies Reviewed on: 4th January 2018

Quite costly but good perks

It's quite a costly account to have but there are a few good perks like national trust days out, phone insurance etc. Reviewed on: 31st December 2017

Wonderful.Staff

Human staff who are helpful, friendly and smiley. Reviewed on: 17th December 2017

Straight forward secure banking

Not had many times to go in or ring the bank but they have been extremely helpful and polite. The branches have skso been refurbished which is nice. Reviewed on: 20th November 2017

Just ok

Nothing excitingtrouble with some of branches closed down Reviewed on: 14th November 2017

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