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NatWest: Advantage Gold reviews

Name: Advantage Gold
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Advantage Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man. Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights, holidays and more.

There are a range of advantage cards on the market, each with different features and benefits, so it pays to do your research. Find out how satisfied NatWest customers are with its offerings by reading our NatWest Advantage Gold reviews.

Discover why account holders chose Advantage Gold and how long they’ve had the account. Learn more about the features and benefits and whether customers feel they’re worth the monthly fee. Read about the mobile banking app and the features it provides. Learn about genuine customer service experiences to find out how well NatWest treats its account holders. Make an informed decision about your new current account by reading our NatWest Advantage Gold reviews.

If you have an Advantage Gold account, share your experience with others on Smart Money People and help others doing their research. How long have you had the account and is it your main bank account? What drew you to the Advantage Gold and have you been satisfied so far? Which benefit is your favourite? Is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest NatWest Advantage Gold review today. Together, we can help people like you make better financial decisions.

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NatWest Advantage Gold reviews (365)

Great customer service and mobile app

Good service from this bank and their app is one of the best there is Reviewed on: 9th November 2018

Great life long bank that is trusted

I have been with Natwest all my life. They have been extremely helpful and supportive. The staff are always very polite and engaging and the regular reviews are most helpful Reviewed on: 9th November 2018

Easy to Manage

Banking with NatWest has become a real pleasure because of their easy to use Mobile app. It is so clear to use and understand, just got my mum using it to and she loves it and learnt to use it super fast. Reviewed on: 7th November 2018

Awful Bank with poorly trained staff and crap attitude

Have been given incorrect advice and been compensated. Basically poorly trained staff and ridiculous complaints procedures with only low level staff willing to talk to you! I am expected now to pay cash into the post office even though it sometimes doesn't show in my account for days. Or once a week I can Que up with sometimes 30 people in a car park waiting for the mobile van. Is this not a perfect target for a robbery!! Final straw was when my son was told he needed 2 card readers, one for each account and he was not able to transfer HIS money from one Natwest account to another Natwaest account. He missed out on buying a car that he wanted because he couldn't pay for it. Natwest said there was nothing they could do because they didn't have the systems available! Now changing all my accounts (11) from Natwest to another bank. Natwest have opened a complaint and someone will contact me in 6 days! TOO LATE! Reviewed on: 6th November 2018

Great customer service

A bank account with the right extras, and great customer service Reviewed on: 6th November 2018

Love the mobile app

Love the Mobile app, it does everything I need and more. Couldn't be without it Reviewed on: 5th November 2018

amazing app

the app does everything i need to do from the comfort of my sofa. no getting caught in the cold and rain this winter for me! easy to contact natwest throught the app and that is best for me Reviewed on: 5th November 2018

advantage gold

good useful benefits, cashback on direct debits Reviewed on: 11th February 2018

Love Natwest

Never had any issues with them, and been banking with them for over 30 years . Great service and reliable Reviewed on: 7th February 2018

NatWest - Advantage Gold

This account charges monthly fee but I found I hardly used any of the benefits, so it was not worth the money.m Reviewed on: 6th February 2018

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