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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2101 reviews)

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4.51

Based on 2,101 reviews, last reviewed 15th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

Best online banking platform

The account opening is seamless, the product I chose is very okay for me. When I went to the branch for a clarification, the staff that attended to my query was customer friendly and helpful. Reviewed on: 18th February 2023

Easy account to use

I have banked with natwest for 20 years and I find the app very easy to use and manage my money. Reviewed on: 18th February 2023

Great simple Banking

I transferred my account from Santander and it’s been the best decision I made. Using the banking app is really easy and if I have to use the branch the staff are wonderful they certainly know their products and give great advice. Well done Natwest Reviewed on: 18th February 2023

Almost 25 years still the best bank for me.

In branch, over the phone and online Natwest allows you to bank easily and always deals with any issues promptly and efficiently. Reviewed on: 18th February 2023

Good overall account

I am happy with the brand and their app as it has a lot of options to adjust in it. It looks more professional than the other banking apps. Reviewed on: 18th February 2023

Best Bank

A good staff and good experience I will recommend the natwest Reviewed on: 18th February 2023

Great for Sharing and Saving Spaces

Siiperb account ti set up with partner. Sharing saving spaces really useful. Reviewed on: 18th February 2023

Lovely staff

Nothing is too much trouble all staff are very helpful and patient especially Ellie who always rings me back.if I have left a message Reviewed on: 18th February 2023

star

Is best experience with natwest.! I have this bank for tow and half years is the best.! Jus with the credit score is little bit problem but everything is ok.! Reviewed on: 18th February 2023

Very helpful

The Nat west staff are more than helpful they h e the time of day to help advise. D be very helpful Reviewed on: 18th February 2023

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