Smart Money People Logo

NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
93% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Basic Account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Basic Account reviews (2101)

Highly recommend Natwest

5
I have been with Natwest for 20 years plus and they have been brilliant . Always there to support and give options when needed. Reviewed on: 18th February 2023

No fuss

5
Natwest banking app is simply the best ! Its easy to use , i really love the card controls if i want to freeze my misplaced card. Reviewed on: 18th February 2023

Fantastic easy to use app

5
I love the app is easy to use can see what I spent and see when my money goes in check my credit rating and pay bills couldn't ask for more Reviewed on: 18th February 2023

Current account

5
I can't fault my banking with Nat West, either online or walking in, it's very secure and I feel safe with them.. Reviewed on: 18th February 2023

Friendly bank

5
Switching accounts from my previous bank was very easy. I experienced no problems and staff are always ready to help if you need them. I'm glad I chose NatWest to be my bank. Reviewed on: 18th February 2023

Amazing

5
Always had issues delt with fast and efficiently Reviewed on: 18th February 2023

Easy to setup & perfect to use

5
It was so easy to set up and start using my account, a great branch of staff across the country. Never fails to let me down. Reviewed on: 18th February 2023

available information

5
Easy to use, quick posting letters for all information and everything is available Reviewed on: 18th February 2023

Makes life easier

5
I have been with Natwest for years and have a number of accounts with them. The app is great and made my life so much easier. Reviewed on: 18th February 2023

National Westminster is the one

5
When times have been tough and hard I smile knowing I have a NatWest bank card. Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Natwest Rooster Money

    from NatWest 4.92 from 13255 reviews
    NatWest
    View all products