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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.35 (2142 reviews)

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4.35

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Resolved issues quickly

It's good to bank were the staff take to understand the issue then give the various options of how to it can be solved. They then take time to show you how to do it yourself. The anything else question is asked and not rushed a quick financial check up can be done so your getting the best account. To summarize you can go to the bank with an issue. They will listen and then solve the problem. Take time to teach how to do it yourself. Then also inform and guide you to remedies if you have this issue reoccur. Reviewed on: 18th February 2023

Excellent

Recommend Nat West banking. Excellent customer service Reviewed on: 18th February 2023

Good

Natwest is a Very Good banking Reviewed on: 18th February 2023

Person Centred

Fair and efficient always available to help and support. Always looking to put people at the heart of what they are doing Reviewed on: 18th February 2023

Professional, helpful and efficient

Very helpful, great saving account offers and so much to offer in bank or app, many of reason why I love this bank. Reviewed on: 18th February 2023

Never ever had a problem

For all the years I have been with NatWest I have never ever had a problem with my app or online banking and when I don’t understand something the service I have received from customer service has been amazing and everything has been explained to me so I understand. I will never leave NatWest because they know me the best Reviewed on: 18th February 2023

Great service

Professional and friendly customer service Reviewed on: 18th February 2023

Perfect app

Nat west has the perfect app, easy to use ,and nev er let's me down .. Reviewed on: 18th February 2023

Helpful

When ever I find I have a problem they are always quick to help and the app has been designed simply but is also a great look for design Reviewed on: 18th February 2023

Very friendly and helpful

When my account was hacked they were quick to respond and then they fixed it for me Reviewed on: 18th February 2023

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