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NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

Good service

5
Exceptionally good app, allowing you in a timely manner to solve whst needs doing. Well done Reviewed on: 17th February 2023

Amazing bank!

5
NatWest is absolutely brilliant to be with and always very quick to help with any concerns! Best decision ever Reviewed on: 17th February 2023

Great mobile banking app

5
The Natwest mobile banking app for my account is easy to use, with plenty of useful features. Reviewed on: 17th February 2023

The best service ever

5
Anytime I have issues, NatWest are easy to get in touch and are so helpful Reviewed on: 17th February 2023

Fantastic

5
Very good service friendly staff would recommend company Reviewed on: 17th February 2023

I couldn't live without it

5
I love this app, I feel I'm on top of my finances and it helps me to stay that way Reviewed on: 17th February 2023

Great new requesting payment features

5
QR code and payment links are great, fast and reliable! Reviewed on: 17th February 2023

Local friendly bank

5
I'm allways happy to pop into my local branch .greeted by friendly faces allways helpful and keen to show latest products on offer Reviewed on: 17th February 2023

Never had a problem

5
Always been easy and reliable and very helpful Reviewed on: 17th February 2023

Good bank

4
Easy to use app. Stores loyalty cards Reviewed on: 17th February 2023

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