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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.52 (2123 reviews)

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4.52

Based on 2,123 reviews, last reviewed 26th Feb 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2123)

Happy with NatWest

Always been keen to help me, friendly staff and quick to respond to any questions or concerns I have Reviewed on: 10th March 2023

Great!

Good products and an easy to navigate website Reviewed on: 10th March 2023

Not the best banking experience

I have a basic account as well as other few different products with Natwest like loans and credit cards. Basic account is okay but not ideal. For example I can't download a statement from 5 years ago with the address that I had 5 years ago. Any historic statement will be updated with the current address. this has presented to be an issue when showing proof of address elsewhere. Reviewed on: 10th March 2023

Very good app, no issues with it.

NatWest Banking App is very user friendly, never had any issues with it. Regularly updated and well maintained. Reviewed on: 10th March 2023

Very good

I am personally happy having an account with NatWest. It is really a good bank to have an account with. Customer service at its best. Reviewed on: 10th March 2023

Easy banking

Everything you need is with natwest and only takes a few clicks Reviewed on: 10th March 2023

Crap bank

Happy to take all your benefit money off you and leave you with nothing to buy food etc. Reviewed on: 9th March 2023

Easy to use banking app on all platforms, responsive on request.

Whenever I had personal or business related inquiries I was served within no time Reviewed on: 9th March 2023

Left Me High and Dry

Blocked my Debit card and Bank account for nearly 2 weeks whilst I was abroad. Reviewed on: 9th March 2023

Banking made easy

I’ve been banking with NatWest for 8 years, I’ve never had any problems and trust this bank. I can access my basic account via online banking and set up direct debits and make payments quickly and easily. I 100% recommend NatWest basic account. Reviewed on: 9th March 2023

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